Bookmark and Share
27/10/2005

Starwood Hotels expands workforce in Cork

Minister for Enterprise, Trade and Employment, Micheál Martin recently opened the new offices of Starwood Hotels and Resorts, Inc, in Cork City.

The hotel management company currently employs 380 people at their new facility on McCurtain St, and plans to increase this figure to 400 by the end of December.

Minister Martin said “Starwood Hotels and Resorts is one of the largest hotel and leisure companies in the world. Since its customer contact centre was set up in Cork in 1994, it has become the EMEA hub of Starwood’s global reservation system, which is a real achievement and indicative of the quality of the Irish operation and its staff. The additional support for the customer contact centre has enhanced its strategic role within the Starwood Group and is a further indication of Starwood’s long-term commitment to Cork and to Ireland”.

Caroline Cooney-Hurrell, director customer contact centre, Starwood, commented, “Our brands are experiencing continuous growth and we are increasing our workforce to meet this demand. By moving to this larger facility, we can cater for an additional 100 people and plan on reaching 400 employees by the end of 2005. We have been in Cork since 1994 and this capital investment is further proof of our long term commitment to the City.”

Starwood Cork was recently approved for the Excellence through People standard, Ireland's national standard for human resource development. This is an acknowledgement of the time and effort Starwood invests in educating and developing their staff, preparing them for a more successful future and encouraging their active participation in the work place.

The organisation hosted a Come Together Phone-a-thon’ this week, which raised funds for hundreds of their Starwood associates in New Orleans who were affected by Hurricane Katrina. The Cork office was the contact centre manning the phones for all calls coming from around the world, except North America.

The donations went directly to the Starwood Relief Fund for their associates returning to their homes in New Orleans, helping them to secure housing, food, clothing, and other essentials.

Starwood Hotels and Resorts is one of the largest hotel and leisure companies in the world, involve with 730 high-grade hotels in 75 countries worldwide with a workforce of 120,000.

The Cork operation is the only 24-hour operation that truly offers global service. They primarily support Europe, Africa, Middle East and Latin America divisions but also support the North American and Asia Pacific operations.

The Cork centre offers service in 14 different languages and approximately 50% of staff are multilingual.

The centre operates 24 hours a day, seven days a week, providing support for all Starwood customers across voice, email and internet channels and offers reservations support to the hotels.

(SP)

Related Northern Ireland Recruitment News Stories
Click here for the latest headlines.

07 September 2016
Post Office Workers Support Industrial Action
Members Unite the union working for the Post Office have voted strongly for industrial action over plans by bosses to close the final salary pension scheme despite it being £100 million in surplus. Of those taking part in the ballot 64.
06 August 2004
US Firm To Create 60 New Cork Jobs
Tánaiste, Mary Harney has announced that US firm Altera Corporation to is establish its European Shared Services Centre in Cork with the creation of 60 new jobs. Altera, which is a leading manufacturer of programmable logic devices, will create the new high level jobs over the next five years at Cork Airport Business Park.
19 September 2007
Blizzard Entertainment To Establish A European Games Support Centre In Cork
Irish Minister for Enterprise, Trade and Employment Micheál Martin has announced that Blizzard Entertainment with the support of IDA Ireland, will establish a European customer support centre in Cork City. An initial 50 positions will be created by this investment, rising to over 100 within three years.
04 November 2011
Cork Harbour Project Supports Construction Jobs
Cork Harbour Marina, Monkstown is to embark on an expansion programme, which will create 32 full-time jobs and support up to 90 jobs both directly and indirectly.
24 September 2008
Instruction Firm Drives 250 Jobs
A total of 250 jobs are to be created following the expansion of driver training and instruction company SIM2Learn, it has been announced. The company has its headquarters in Galway, and operates from centres in Dublin, Cork, Sligo and Letterkenny.
25 May 2012
Over 140 New Jobs To Be Created s Part Of €15.5m Investment
Simon Coveney, T.D. Minister for Agriculture, Food and the Marine today announced €15.5 million of new investment by the Irish seafood processing companies, supported by grants of €3.2 million under the EU co-funded Seafood Processing Business Investment Scheme.
15 September 2016
Over 200 Jobs Announced In Dublin And Cork
More than 200 new jobs are to be created in Dublin and Cork, in separate announcements made by the Minister for Jobs, Enterprise and Innovation, Mary Mitchell O'Connor. 110 new jobs are to be created in Dublin as part of a €3m expansion plan announced by Nightline, Ireland's largest independent logistic and delivery service.
19 September 2016
Hundreds Of New Jobs To Be Created In Cork
Up to 500 permanent and 800 temporary jobs are to be created in Cork with the establishment of a new biopharmaceutical manufacturing campus.
22 February 2007
Leading US Software Company To Create 369 New Jobs In Cork
Irish Minister for Enterprise, Trade and Employment Micheál Martin has announced that VMware, the global leader in software for industry-standard virtualised desktops and servers, is to expand its EMEA Technical Support Centre in Ballincollig, Cork.
25 June 2004
New Ecora Cork base to create 60 new jobs
US software company Ecora Software has finalised discussions with IDA Ireland to locate its European Headquarters in Cork with 60 new jobs expected to be created in the Centre over the next five years.
25 July 2016
CoreHR Announce 300 New Jobs In Major Expansion
Up to 300 new jobs are to be created over the next three years by CoreHR in Cork, Kilkenny and Dublin.