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24/07/2014
SSE And UKPN 'Could Have Done More' - Ofgem
SSE and UKPN "could have done more to get customers reconnected faster" following last winter's power cuts, according to Ofgem.
The power cuts affected almost a million homes due to the storms last year.
Maxine Frerk, Ofgem’s Senior Partner for Distribution said: "A power cut at Christmas time is the last thing anyone needs. While we recognise the hard work of the companies and their staff who were out working to reconnect customers during the severe weather, the companies could have done more to plan for the weather and keep customers informed. This is why we have secured an additional £3.3 million, bringing the total payout to £8 million."
(CD/IT)
The power cuts affected almost a million homes due to the storms last year.
Maxine Frerk, Ofgem’s Senior Partner for Distribution said: "A power cut at Christmas time is the last thing anyone needs. While we recognise the hard work of the companies and their staff who were out working to reconnect customers during the severe weather, the companies could have done more to plan for the weather and keep customers informed. This is why we have secured an additional £3.3 million, bringing the total payout to £8 million."
(CD/IT)
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