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13/10/2015
Warning Issued Over Bogus Banking Phonecalls
Cumbria Police have issued a warning over bogus telephone calls claiming to originate from Santander and trying to access people's personal banking information.
The warning has been issued following an incident in which money was fraudulently taken from a persons bank account after they revealed personal information during a phone call they believed was from Santander.
Community Safety Inspector Jon Sherlock, said: "I would urge people across Cumbria to be wary of this type of call. I would like to take this opportunity to remind people that they should be cautious of anyone who makes contact with them – whether it is in relation to computers, financial accounts, charities, or offers to buy/sell.
"Don’t allow anyone you don’t know to have your personal bank information.
"My advice is to shut down, hang up, or close the door to anyone you don’t know. It isn’t rude – it is a sensible way to keep safe.
"A bank will never ask for your personal details over the phone, their story may panic you and you’ll want to do the right thing. Take a breath, compose yourself, hang up and call the bank direct from another phone as the previous caller may still be connected.
"Anyone with any concerns should contact Cumbria Police, Trading Standards, or Action Fraud, as appropriate. If you are unsure who to contact call Cumbria Police on 101 and we can give you advice."
(MH/CD)
The warning has been issued following an incident in which money was fraudulently taken from a persons bank account after they revealed personal information during a phone call they believed was from Santander.
Community Safety Inspector Jon Sherlock, said: "I would urge people across Cumbria to be wary of this type of call. I would like to take this opportunity to remind people that they should be cautious of anyone who makes contact with them – whether it is in relation to computers, financial accounts, charities, or offers to buy/sell.
"Don’t allow anyone you don’t know to have your personal bank information.
"My advice is to shut down, hang up, or close the door to anyone you don’t know. It isn’t rude – it is a sensible way to keep safe.
"A bank will never ask for your personal details over the phone, their story may panic you and you’ll want to do the right thing. Take a breath, compose yourself, hang up and call the bank direct from another phone as the previous caller may still be connected.
"Anyone with any concerns should contact Cumbria Police, Trading Standards, or Action Fraud, as appropriate. If you are unsure who to contact call Cumbria Police on 101 and we can give you advice."
(MH/CD)
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