09/12/2010
Warning As Cold Callers Cash-in
A warning has been issued to look out for bogus tradesmen who offer immediate help on urgent house repairs.
The NI Trading Standards Services said that consumers should "pour money down the drain" when such bogus workmen call at your home offering urgent repairs.
The warning follows a recent incident in east Belfast in which an elderly woman was approached by men who told her that a blockage in her drains was causing an emergency situation in the next street.
The lady felt pressurised by the alleged urgency of the matter and agreed that the men should start work immediately. The men returned, dressed in boiler suits, the following day and commenced work on the drains.
The lady was charged £7,750 for the bogus work, and paid the amount in cash. It was later discovered that there was no problem with any drains in the area.
Mary McKeown from Trading Standards Service said: "Rogue traders frequently pressurise householders to hand over cash by convincing them that their homes require urgent repair work.
"In this particular case the trader even lifted up a drain close to the lady's home to show her the alleged blockage. After paying the full amount, the elderly lady queried the price, as she thought it was too expensive.
"The workmen informed her that special parts were required, and implied that the job was cheap as they were already working in the area," she explained.
Ms McKeown continued: "We would urge householders not to be pressured into agreeing to any alleged urgent repair work, building work, house repairs or indeed any other services with people who 'cold call'.
"Always seek a second opinion from a trusted person and do not agree to a trader starting any work straight away. Reputable traders will allow a customer to take time to come to a decision," she said.
"The law states that, where goods or services cost over £35, consumers are entitled to a seven day cooling-off period during which they can cancel the contract.
"Sellers must provide prospective buyers with written notice of these rights, along with a cancellation form.
"If traders do not comply with these requirements, any contract agreed with a customer will not be legally binding. More importantly, such traders will be committing an offence," she said, noting that if consumers are concerned or have a complaint about doorstep callers, they are asked to contact Consumerline on 0300 1236262 or alternatively log on to: www.consumerline.org
(BMcC/KMcA)
The NI Trading Standards Services said that consumers should "pour money down the drain" when such bogus workmen call at your home offering urgent repairs.
The warning follows a recent incident in east Belfast in which an elderly woman was approached by men who told her that a blockage in her drains was causing an emergency situation in the next street.
The lady felt pressurised by the alleged urgency of the matter and agreed that the men should start work immediately. The men returned, dressed in boiler suits, the following day and commenced work on the drains.
The lady was charged £7,750 for the bogus work, and paid the amount in cash. It was later discovered that there was no problem with any drains in the area.
Mary McKeown from Trading Standards Service said: "Rogue traders frequently pressurise householders to hand over cash by convincing them that their homes require urgent repair work.
"In this particular case the trader even lifted up a drain close to the lady's home to show her the alleged blockage. After paying the full amount, the elderly lady queried the price, as she thought it was too expensive.
"The workmen informed her that special parts were required, and implied that the job was cheap as they were already working in the area," she explained.
Ms McKeown continued: "We would urge householders not to be pressured into agreeing to any alleged urgent repair work, building work, house repairs or indeed any other services with people who 'cold call'.
"Always seek a second opinion from a trusted person and do not agree to a trader starting any work straight away. Reputable traders will allow a customer to take time to come to a decision," she said.
"The law states that, where goods or services cost over £35, consumers are entitled to a seven day cooling-off period during which they can cancel the contract.
"Sellers must provide prospective buyers with written notice of these rights, along with a cancellation form.
"If traders do not comply with these requirements, any contract agreed with a customer will not be legally binding. More importantly, such traders will be committing an offence," she said, noting that if consumers are concerned or have a complaint about doorstep callers, they are asked to contact Consumerline on 0300 1236262 or alternatively log on to: www.consumerline.org
(BMcC/KMcA)
Related Northern Ireland News Stories
Click here for the latest headlines.
03 December 2013
Warning Over Sale Of Fake Alcohol
The Trading Standards Service has launched a campaign entitled 'Booze Control' to tackle the problem of counterfeit alcohol over the festive period. Trading Standards Inspectors will be visiting pubs across Northern Ireland to detect the sale of fake alcohol.
Warning Over Sale Of Fake Alcohol
The Trading Standards Service has launched a campaign entitled 'Booze Control' to tackle the problem of counterfeit alcohol over the festive period. Trading Standards Inspectors will be visiting pubs across Northern Ireland to detect the sale of fake alcohol.
17 April 2026
BCC Opens Trading Opportunities For Fleadh Cheoil na hÉireann
Belfast City Council has announced a wide range of opportunities for local businesses and independent traders to participate in this summer's Fleadh Cheoil na hÉireann.
BCC Opens Trading Opportunities For Fleadh Cheoil na hÉireann
Belfast City Council has announced a wide range of opportunities for local businesses and independent traders to participate in this summer's Fleadh Cheoil na hÉireann.
25 March 2026
Unions And Retail Leaders Criticise Belfast Sunday Trading Consultation
Retail trade union Usdaw and industry body Retail NI have criticised Belfast City Council's latest consultation on extending Sunday trading hours, describing it as a distraction from more pressing challenges facing the retail sector.
Unions And Retail Leaders Criticise Belfast Sunday Trading Consultation
Retail trade union Usdaw and industry body Retail NI have criticised Belfast City Council's latest consultation on extending Sunday trading hours, describing it as a distraction from more pressing challenges facing the retail sector.
28 April 2025
Sunday Trading Pilot Scheme Approved
A pilot scheme to extend Sunday trading hours in Belfast city centre has been given the green light, with Alliance Castle Councillor Sam Nelson welcoming the move as a chance to breathe new life into the area on Sunday mornings.
Sunday Trading Pilot Scheme Approved
A pilot scheme to extend Sunday trading hours in Belfast city centre has been given the green light, with Alliance Castle Councillor Sam Nelson welcoming the move as a chance to breathe new life into the area on Sunday mornings.
28 April 2022
Man Guilty Of Selling 'Clocked' Car
A 'hidden car trader' from Antrim has pleaded guilty to three charges under The Consumer Protection from Unfair Trading Regulations at Ballymena Magistrates' Court.
Man Guilty Of Selling 'Clocked' Car
A 'hidden car trader' from Antrim has pleaded guilty to three charges under The Consumer Protection from Unfair Trading Regulations at Ballymena Magistrates' Court.
-




Northern Ireland WeatherToday:A cloudy start to the day but staying mainly dry with some bright spells developing. A few light showers are possible over northern counties later in the afternoon. Maximum temperature 15 °C.Tonight:A largely dry evening with just the odd light shower around. Mainly dry with clear spells overnight but some showers will spread southwards later. Minimum temperature 5 °C.
