03/10/2013

Stream Creates Almost 1,000 Jobs

First Minister the Rt. Hon. Peter D. Robinson MLA and deputy First Minister Martin McGuinness MLA today announced almost 1,000 jobs by Stream Global Services in Belfast.

Stream, the US-based business process outsourcing (BPO) company has established a new contact centre at Airport Road West as part of its growth plans. The company began recruiting the posts last year at a temporary facility, with approval from Invest NI, allowing the company to meet customer demand and ensure the project was secured.

The majority of the positions are customer service agents with over half already in place. When complete the project will deliver £14million annually in additional salaries.

Mr Robinson said: "I welcome this £3.3million investment which will secure almost 1,000 jobs in Northern Ireland and make a significant contribution to our local economy. To have so many of these jobs already in place at this new facility is fantastic news for us. While several alternative global locations were considered by the company, the requirements of its customers combined with Northern Ireland’s attractive business environment resulted in Stream locating this new centre in East Belfast.

"This expansion by Stream is positive news ahead of our forthcoming Investment Conference where we expect to welcome over 100 potential investors to Northern Ireland. We are growing as an attractive place for foreign direct investment and Stream's location here is further proof of our global appeal."

Mr McGuinness said: "Our Business Services sector is a key driver of economic growth and securing this major investment over competitors in other regions is an important win.

"Stream's investment here underlines our ability to meet the business needs of global companies. Its expansion is positive news for our economy and creates much needed jobs that offer flexible employment and the opportunity to develop transferrable skills. The jobs at this centre will benefit the whole economy through the generation of £14million per annum in additional salaries. Once recruitment has completed Stream expects to employ more than 1,700 people here.

"The high level of collaboration between industry, academia and government here, ensures investors have immediate access to the tools they need to establish and grow a successful business."

Invest NI and the Department for Employment and Learning have offered a total of £3.3million support to secure this 993 jobs project. Invest NI has offered £2.8million of support through its Jobs Fund and the Department for Employment and Learning has also offered over £496,500 of training support under its Assured Skills programme to Stream.

(CD/MH)

Related Northern Ireland Recruitment News Stories
Click here for the latest headlines.

13 May 2013
Linden Foods Creates 179 New Jobs
Enterprise Minister Arlene Foster has announced a £5 million investment by Dungannon-based Linden Foods, which will create 179 new jobs. Linden Foods is a market leader within the Northern Ireland fresh meat processing industry, sourcing and processing top quality beef and lamb.
18 July 2007
Jobs Boost For Londonderry Based Stream
Stream, a software services provider based in Londonderry, are to create 300 jobs in the city. The company with an office in the Ulster Science and Technology Park on Buncrana Road are due to open new premises on the Waterside following the announcement.
10 December 2012
IT Firm Creates 100 New Jobs
Minister for Jobs, Enterprise and Innovation, Richard Bruton, TD, today announced that Mandiant, a specialist provider of IT security solutions is to establish an engineering and security operations centre in Dublin with the creation of 100 new jobs.
25 June 2010
Microsoft Expansion Leads To 400 Dublin Jobs
A US call centre firm is to create up to 400 jobs in Dublin after an expansion by computing giant Microsoft. Stream Global Services won a contract with Microsoft to become the European customer service centre for its Xbox 360 games console customers. Stream currently employs about 300 staff at its Santry offices.
29 July 2009
Call Centre Crisis Threatens 250 Jobs
Fears are growing for the overall future of one of Londonderry's biggest employers. Stream International called staff together for a major announcement this afternoon. It emerged that 250 workers could lose their jobs if another contract is not found in 90 days.