12/12/2013

Ulster Bank Suffers Further Disruption

Ulster Bank has apologised for further disruptions to its services, after a "cyber attack" on sister company NatWest left many customers without wage payments and unable to access online services.

The disruption follows problems that occurred last week, leaving customers unable to use their debit or credit cards.

Ulster Bank has taken to Twitter to apologise to affected customers.

"We would like to apologise to any customers who have been impacted, the vast majority of customer issues have been resolved," the bank stated on its Twitter feed.

"Our services are now back on line and we're working through the impacts to our customers today."

"The bank has also assured customers that no one will be left out of pocket as a result."

(IT/MH)

Related Northern Ireland News Stories
Click here for the latest headlines.

22 February 2024
School Workers To Consider Further Strike Action
School workers in Northern Ireland are to consider further industrial action, in an ongoing dispute over pay. The GMB Union, which represents more than 3,000 classroom assistants, kitchen staff, bus drivers, cleaners, admin workers and others, met with Education Minister Paul Givan at Stormont on Tuesday, 20 February.
13 February 2024
Economy Minister Meets With Further Education Unions
Economy Minister, Conor Murphy, has held a meeting with representatives of the UCU and NASUWT unions representing workers in the further education sector to discuss the requirements of a new pay award. Following the meeting, Minister Murphy said: "I am very keen to ensure further education staff get a pay uplift as soon as possible.
23 January 2024
CC Advice For Travellers Impacted By Storm Isha
The Consumer Council has issued advice for travellers whose arrangements where impacted by Storm Isha, urging them to find out what they are entitled to.
31 August 2012
Ulster Bank Announce Compensation Details
Ulster Bank have announced details of the compensation it will pay to customers who were affected by the recent computer glitch. The bank said customers who ere left out-of-pocket will be reimbursed, as well as an additional 20% on top of theses up to a maximum of £100, to Personal and SME customers.
25 March 2024
New Taskforce To Expand Ulster Uni To Over 10,000 Students
A new taskforce has been established to develop and oversee an action plan to expand Ulster University’s L'Derry campus to 10,000 students. Announced by the Economy Minister, Conor Murphy said: "The expansion of Ulster University’s campus in Derry is key to promoting regional balance, in line with my economic vision.