Belfast firm secure Technology award

Lagan's success has been acknowledged in its second major award in a matter of weeks.

At a gala ceremony in Dublin, Lagan appeared for the third year running in the Deloitte Technology Fast 50 Ireland list. The index tracks the growth of technology companies in seven regions in Great Britain and Ireland.

Lagan's growth over the last three years was 293% which ranked it at No 12 overall in the Ireland region, and first in Northern Ireland.

The latest award comes hot on the heels of Lagan's first appearance in the Sunday Times ARM Tech Track 100.

Des Speed, Managing Director, said: "On behalf of all our customers and employees, I am absolutely delighted that our sustained growth has seen Lagan ranked in the Technology Fast 50 for the third year in succession. This is a fantastic achievement of which we are all justifiably proud, and reflects the market leading position which we have created in delivering innovative public sector CRM solutions. This has not been easy but the quality of our people and the excellence of our technology gives us great confidence that we can continue to deliver great results in the future."

Based in Belfast, Lagan, established in 1994, delivers CRM solutions, principally to the Government and Communications sectors through Frontline - a product that allows organisations to communicate effectively with their citizens or customers through telephone and face to face, via any electronic channels and in any supported language.

In the last two years, with the drive towards citizen-centric policies in both central and local government, Lagan has been at the forefront of companies working with local government in particular to supply, install and maintain Citizen Relationship Management systems.

Lagan's Frontline for Local Government - the world's first full-function Java Customer Relationship Management solution - is designed to provide the full range of functionality required by local authorities, but at a cost they can afford.

Frontline supports a wide range of citizen and employee access channels, both assisted and self-service, and provides concurrent support for multiple languages ‘out of the box’.

Lagan enables the front-end CRM environment to be integrated with the wide range of existing departmental systems - seamlessly and without the need to invade, replace or modify them.

These technologies, claim Lagan, can also be used as a broader integration tool to enable delivery of cross-functional IT services consistently and inexpensively.

(SP)