Belfast Phone System Generates £3.5m Contracts In 18 Months

In just 18 months of operating, a Belfast telecoms company has won deals worth over £3.5 million for its innovative business phone platform 'byphone'.

The Voice over Internet Protocol (VOIP) was developed by Voxbit and built in Belfast with Invest NI support.

Marketed under the byphone brand, it allows firms to have more control over their calls and substantially improves inbound and outbound call handling.

With 50 partners selling the platform to customers across Great Britain, the total contract value sold since the product's launch in 2018 is over £3.5m. byphone also recently received the Highly Commended Hosted Platform Supplier award in the coveted Comms Business Awards 2019.

Voxbit, part of Clarity Telecom, was able to draw on the technical expertise and engineering excellence of the team at Clarity to successfully develop a range of internet products and services.

David Whelan, Founder and Managing Director of Voxbit, said the technology allows firms access to more details on the usage of their phones.
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He explained: "byphone is an end-to-end managed service that uses an innovative drag and drop system. This allows users to essentially develop their own phone system without involving their phone company. This enables organisations, for the first time, to see who is using the phones, when people are calling, and if any calls are unanswered."

The technology has been shortlisted in three categories at the 2019 Comms National Awards, including Best SME Telephony System, Best Hosted Telephony Platform and Best Supplier Innovation Award.

Invest NI's support came in the form of a grant worth £621,997, part funded by ERDF under the EU Investment for Growth and Jobs Programme 2014–2020.

Dr Vicky Kell, Invest NI's Director of Innovation, Research & Development, said: "Voxbit is a highly innovative company that has identified areas within the communications field that are ripe for development and exploitation. The success of the byphone product in its first year in the market reflects the quality of the technology and that Voxbit clearly understands what businesses want."


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