19/09/2019

Belfast Phone System Generates £3.5m Contracts In 18 Months

In just 18 months of operating, a Belfast telecoms company has won deals worth over £3.5 million for its innovative business phone platform 'byphone'.

The Voice over Internet Protocol (VOIP) was developed by Voxbit and built in Belfast with Invest NI support.

Marketed under the byphone brand, it allows firms to have more control over their calls and substantially improves inbound and outbound call handling.

With 50 partners selling the platform to customers across Great Britain, the total contract value sold since the product's launch in 2018 is over £3.5m. byphone also recently received the Highly Commended Hosted Platform Supplier award in the coveted Comms Business Awards 2019.

Voxbit, part of Clarity Telecom, was able to draw on the technical expertise and engineering excellence of the team at Clarity to successfully develop a range of internet products and services.

David Whelan, Founder and Managing Director of Voxbit, said the technology allows firms access to more details on the usage of their phones.
News Image
He explained: "byphone is an end-to-end managed service that uses an innovative drag and drop system. This allows users to essentially develop their own phone system without involving their phone company. This enables organisations, for the first time, to see who is using the phones, when people are calling, and if any calls are unanswered."

The technology has been shortlisted in three categories at the 2019 Comms National Awards, including Best SME Telephony System, Best Hosted Telephony Platform and Best Supplier Innovation Award.

Invest NI's support came in the form of a grant worth £621,997, part funded by ERDF under the EU Investment for Growth and Jobs Programme 2014–2020.

Dr Vicky Kell, Invest NI's Director of Innovation, Research & Development, said: "Voxbit is a highly innovative company that has identified areas within the communications field that are ripe for development and exploitation. The success of the byphone product in its first year in the market reflects the quality of the technology and that Voxbit clearly understands what businesses want."



(JG/MH)

Related Northern Ireland Business News Stories
Click here for the latest headlines.

01 July 2002
Mobile users encouraged to save money when abroad
Visitors from the UK using their mobile phone in Europe this summer can save themselves around 40 per cent or more on their bill by following advice published by Oftel.
05 February 2018
NI Tourism Award 2018 Launched
Applications have opened for the 2018 Northern Ireland Tourism Awards, with refreshed and expanded categories to mark the 40th anniversary of the awards.
09 November 2017
Leisure Centre Extension & Refurb Scoops CEEQUAL Award
Crumlin Leisure Centre Extension & Refurbishment has been awarded a Civil Engineering Environmental Quality Assessment (CEEQUAL) Whole Team Performance Award. The CEEQUAL Award Scheme helps to improve sustainability in civil engineering and the public realm. CEEQUAL also celebrates the achievement of high environmental and social performance.
01 November 2017
Council Scoops Prestigious Award
Derry City and Strabane District Council has scooped a prestigious award. The council picked up the 'highly commended' Council of the Year award at the Social Enterprise Awards NI 2017 in the Stormont Hotel in Belfast.
05 March 2019
Bavarian Belfast Named BMW Retailer Of The Year
Agnew Group's Bavarian BMW dealership in Belfast has claimed the prestigious accolade of Retailer of the Year at the German car manufacturer's awards. Held in Lisbon, the retailer awards saw 11 of the UK's best franchises recognised, but Bavarian BMW in Belfast secured the top spot on the night.