12/03/2020

Benefit Payments Will Continue During Self-Isolation

Benefit claimants have been reassured that their payments will not be affected by self-isolation due to Covid-19.

The Department for Communities clarified the situation via a statement on Wednesday.

Anyone unable to attend an appointment at their Jobs and Benefits office or medical assessment centre is advised to let officials know immediately.

In addition, anyone who is self-employed or who works on a short term contract can apply for Universal Credit or new-style Employment and Support Allowance, during the period of self-isolation.

"Nobody will be penalised for doing the right thing," a spokesperson commented.

In the event someone finds themselves in a crisis situation, they can apply for financial help via the Department's Finance Support service on 0800 587 2750 .

Customers with hearing difficulties should text 0800 587 2751 for support.

Also, those claiming Universal Credit can also apply for a Contingency Fund grant by contacting the Finance Support service and choosing option 2.



(JG/MH)

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