12/03/2020

Benefit Payments Will Continue During Self-Isolation

Benefit claimants have been reassured that their payments will not be affected by self-isolation due to Covid-19.

The Department for Communities clarified the situation via a statement on Wednesday.

Anyone unable to attend an appointment at their Jobs and Benefits office or medical assessment centre is advised to let officials know immediately.
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In addition, anyone who is self-employed or who works on a short term contract can apply for Universal Credit or new-style Employment and Support Allowance, during the period of self-isolation.

"Nobody will be penalised for doing the right thing," a spokesperson commented.

In the event someone finds themselves in a crisis situation, they can apply for financial help via the Department's Finance Support service on 0800 587 2750 .

Customers with hearing difficulties should text 0800 587 2751 for support.

Also, those claiming Universal Credit can also apply for a Contingency Fund grant by contacting the Finance Support service and choosing option 2.



(JG/MH)

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