'Remedy Payment' Announced For People Who Didn't Receive Spend Local Card

People who were eligible for the High Street Scheme but did not receive a card before the scheme ended are to be given a 'remedy payment'.

Economy Minister Gordon Lyons has announced the remedy measures for the small number of verified applicants who did not receive their High Street card before the scheme ended or who had difficulty using their card.

Making the announcement, Minister Lyons said: "The High Street Scheme has been hugely successful. Over 1.4 million pre-paid £100 Spend Local cards were dispatched delivering a much-needed boost – in the region of £136.5million – to the local economy.

"The scheme received a lot of positive feedback from a wide variety of businesses and organisations across all parts of Northern Ireland.

"According to an Ulster Bank Survey, retail sales in Northern Ireland rose in November for the first time in four months. Its Chief Economist Richard Ramsey said the scheme undoubtedly contributed to the pick-up in demand.

"A report from the Northern Ireland Retail Consortium (NIRC) showed that Northern Ireland's footfall in November increased by 5.6 percentage points on the previous month. Northern Ireland's shop visits were 10 percentage points higher than the UK average.

"While the vast majority of verified applicants received their cards before the scheme ended, a small proportion did not receive cards while others encountered difficulty using their card. I believe it is important that we address this issue and that is the reason we have devised these remedy measures."

The applicants eligible for a potential remedy payment will be:

• verified applicants who did not receive a Spend Local card or who received their card after the scheme closed due to service failure

• verified applicants who had issues activating/using their cards which were outside of their control and have a remaining balance of £10 or more

• eligible applicants who did not receive a Spend Local Card as a result of maladministration or service failure by the Department

For those that are eligible, a remedy payment, equal to the balance on the card will be made via a BACs payment. The cost of remedy payments is estimated to be in the region of £1 million- £1.5 million.

The Minister added: "My officials are currently working on the details of the remedy scheme and its timeframe and I will provide further details in due course."

Related Northern Ireland News Stories
Click here for the latest headlines.

04 July 2024
Voting Underway Across Northern Ireland
Poll are open across Northern Ireland as part of the UK-wide General Election. A total of 136 candidates are competing across 18 constituencies. 127 of the candidates represent 11 total political parties, with the other 9 standing as independents. Eligible voters can cast their vote until 10pm tonight.
14 September 2023
New Medicines And Patients Safety Centre Opens
The Department of Health (DoH) has announced the launch of a new regional centre to promote the reporting of suspected healthcare product safety concerns.
19 July 2024
The Evolution Of UX Design In The UK: From London To Northern Ireland
The UK presents a huge, dynamic landscape of UX design—from several cultures to economic trends and technological influences across regions. From London streets to more secluded innovation hubs in Northern Ireland, UX design dramatically changed with the needs and demands of multiple sectors.
21 March 2022
Dept Makes Contact With People Eligible For HSH Remedy Payments
Emails have begun to be sent to all those potentially eligible for a remedy payment under the High Street Scheme, the Department for the Economy has announced.
05 January 2022
People Verified For Spend Local Scheme Must Still Receive Card
The Economy Minister has been urged to ensure those who were verified for a Spend Local card but didn't receive it will still get the £100 card and the opportunity to spend it.