Tourism NI Launch New 'Get Into Tourism' Training Course

Tourism NI has announced the launch of a new accredited training course, designed to encourage people to 'Get Into Tourism'.

The organisation has teamed up with Belfast Metropolitan College to deliver the free Level 2 City and Guilds qualifications.

Tourism is a growing sector in Northern Ireland and is a significant economic driver, generating wealth, jobs, exports and innovation.

In 2019, the sector was worth more than £1 billion.

Careers in the industry offer flexible working and career progression, positive aspects which are often overlooked.

The 'Get into Tourism' course has been designed to provide additional upskilling and reskilling opportunities.

It is focused on supporting individuals, who ordinarily would not have applied for the courses, to engage in learning and improve the skills profile of our local tourism workforce.

There are still places available on the course, which will take place at Titanic Belfast on 5th and 6th March, and is aimed at those who are interested in pursuing a career in tourism, who may have little or no experience in the sector and are not currently working in the industry.

The course will provide participants with the opportunity to explore pathways in the industry and ensure the best fit for their future career.

Participants will also have the opportunity to visit some of Northern Ireland's best tourism attractions and experiences.
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Those who complete the course will be awarded a Level 2 qualification in the Principles of Customer Service. The course is free and fully funded by Tourism NI.

Carolyn Boyd, Industry Development Manager at Tourism NI, said: "Working on the frontline in tourism and hospitality is a vital role.

"Visitors tell us that it is often the strength of our welcome and our friendliness which gives us standout as a destination," she said.

"Tourism NI is delighted to work with Belfast Met to deliver this short course which will enhance customer service skills and open opportunities to those entering the sector and those already working in it."

Mark Rice, Curriculum Business Lead for Hospitality & Tourism at Belfast Metropolitan College, said: "Get into Tourism aims to attract new entrants, providing a fully immersive tourism experience which showcases this vibrant industry and the multiple career pathways available within the tourism sector.

"Furthermore, participants will be introduced to a range of employers that currently have live vacancies and therefore exposure to real job and employment opportunities within tourism, supporting employers to recruit too."

Tourism NI and Belfast Met also recently teamed up to offer the 'Bighearted – Level 2 Award in Principles of Customer Service in Hospitality, Leisure, Travel and Tourism' course aimed at those who already have experience in the sector and want to refresh and hone their customer skills.

The pilot programme, which will take place at Titanic Belfast on February 22, is already oversubscribed.

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