12/06/2025

New Office Of AI And Digital To Transform NI's Public Services

A new Office of AI and Digital has been established in Northern Ireland with the objective of transforming and reforming the delivery of public services.

The creation of this office is a key component of the Programme for Government, designed to enhance efficiency and effectiveness within the public sector.

Speaking at the launch event at the AI Collaboration Centre, a joint initiative between Queen's University and Ulster University, First Minister Michelle O'Neill emphasised the potential of artificial intelligence.

"In the ever-evolving world of Artificial Intelligence we need to harness the potential of the technology, particularly when it comes to transforming public services," she stated.
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Ms O'Neill added that AI has the capacity to reshape "our lives, society and economy... for the better." She concluded that "the creation of the Office of AI and Digital will place us at the forefront of AI innovation as part of an economy that works for everyone."

Deputy First Minister Emma Little-Pengelly highlighted Northern Ireland's capacity in the field.

"Northern Ireland has the talent and the potential to be a world leader in responsible AI," she remarked.

Ms Little-Pengelly affirmed the office's intended impact on public service delivery. "Our AI and Digital Office will play a transformational role in public sector delivery, ensuring we can deliver a modern service that meets the needs of our citizens," she said. "We are committed to doing everything we can to foster the digital skills required to meet the demands of the future economy. The Office will play a key role as we harness advances in technology to deliver real benefits."


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