09/12/2025
Consumer Council Issues Festive Travel Tips For Smooth Journeys
With Christmas approaching, the Consumer Council has shared practical advice to help passengers plan ahead and keep festive trips as smooth and stress-free as possible, whether travelling by air, sea or public transport.
Michelle Kelly, Head of Transport Policy at the Consumer Council, said: "Many people will be looking forward to travelling during the Christmas period whether it's to meet friends, shopping or catching up with family. There are some simple things you can do to take the stress out of travelling. This includes checking out public transport holiday timetables or if you're flying, familiarising yourself with the latest rules around check-in and security.
If you're sailing or flying, it's also good to check your consumer rights when it comes to delays or cancellations. Our website at www.consumercouncil.org.uk has lots of information and guidance on travel and transport."
Key tips include checking Translink's holiday timetables in advance. From 28 November 2025, extra Late Night Services are running on selected routes every Friday and Saturday night, covering buses, coaches and trains as part of Translink's year-long bus pilot scheme. If you plan to use a taxi, pre-book where possible and be mindful that higher fares can apply on certain days over Christmas.
If you have a disability or reduced mobility, arrange travel assistance when you book or at least 48 hours before departure. Review airport security guidance, especially liquid rules for hand luggage, as these can differ by airport. Avoid wrapping presents before you fly in case security needs to inspect your bags.
Check your passport is valid for your trip and whether a visa is required. Confirm your airline's check-in process and whether it uses paperless boarding passes. Make sure your bags comply with airline size and weight policies to prevent extra charges. Stay up to date by reading all airline communications and monitoring its website; if your flight is cancelled, contact the airline immediately to rearrange.
Further guidance is available on the Consumer Council's website, including advice on air and ferry travel. For details on your passenger rights, call 0800 121 6022 or visit www.consumercouncil.org.uk.
Michelle Kelly, Head of Transport Policy at the Consumer Council, said: "Many people will be looking forward to travelling during the Christmas period whether it's to meet friends, shopping or catching up with family. There are some simple things you can do to take the stress out of travelling. This includes checking out public transport holiday timetables or if you're flying, familiarising yourself with the latest rules around check-in and security.
If you're sailing or flying, it's also good to check your consumer rights when it comes to delays or cancellations. Our website at www.consumercouncil.org.uk has lots of information and guidance on travel and transport."
If you have a disability or reduced mobility, arrange travel assistance when you book or at least 48 hours before departure. Review airport security guidance, especially liquid rules for hand luggage, as these can differ by airport. Avoid wrapping presents before you fly in case security needs to inspect your bags.
Check your passport is valid for your trip and whether a visa is required. Confirm your airline's check-in process and whether it uses paperless boarding passes. Make sure your bags comply with airline size and weight policies to prevent extra charges. Stay up to date by reading all airline communications and monitoring its website; if your flight is cancelled, contact the airline immediately to rearrange.
Further guidance is available on the Consumer Council's website, including advice on air and ferry travel. For details on your passenger rights, call 0800 121 6022 or visit www.consumercouncil.org.uk.
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