Repeated cold snaps since the start of January have led to a marked increase in burst pipes across NI Water's network and on private premises.

While NI Water crews continue to locate and repair bursts on the public system, customers are being urged to help by inspecting their own properties for leaks.

If you find a leak at home or on your premises, turn off the supply at the stop valve (usually under the kitchen sink) to reduce damage. Leaks or bursts on streets, pavements or other public spaces should be reported to NI Water immediately. Paul Bryce, Head of Water at NI Water, said: "NI Water is asking the public to be proactive; if you discover a leak, repair it if it's on your property or report it to NI Water if it's on the public network. We are also asking farmers, caravan owners and landlords to inspect empty buildings, drinking troughs, sheds, yards, taps, and outhouses - any location with water supplies. Keep an eye on your water meter, as this can indicate a burst; quick repairs can help prevent unnecessarily high water bills."

How to report a leak or burst pipe:

- Fill in the online form at www.niwater.com/report-a-leak-or-burst-pipe

- Contact Leakline on 0800 0282011 (free, open 24/7)

- Use NI Water's webchat service or get in touch via NI Water's social media channels

What to do if you have a leak or burst pipe:

- Turn off your stop valve (typically under the kitchen sink; turn clockwise)

- Use towels or thick cloths to stem escaping water

- Open all taps to lower pressure and reduce flooding, then turn them off again once fixed

- Contact a plumber – find an approved professional by searching your postcode at www.watersafe.org.uk

- Inform your insurance company to check cover for water damage



With further cold spells possible this winter, NI Water is also encouraging people to protect outdoor taps from freezing by fitting a free insulated tap cover, available from www.getwaterfit.co.uk while stocks last.