20/09/2004
Belfast call centre expansion to create 250 jobs
A £1.9 million call centre investment is to create 250 new jobs in Belfast, it was announced today.
Leading global IT firm HCL BPO is behind the investment which will see the expansion of the company's Apollo Road operation in Belfast.
Commenting on the decision, Ranjit Narasimhan, Chief Operating Officer of HCL in Belfast, said: “We are expanding services in Belfast to enable us to develop opportunities that we have identified in European markets, especially Great Britain, for a quality provider of contact services to major clients in the retail, banking and commercial sectors.
“Belfast is an integral part of our business development strategy which now offers clients a blended and particularly cost-effective delivery of contact services. This strategy enables clients to access higher value added services from Belfast, together with those from lower cost centres in India.”
Economy Minister Barry Gardiner said: “This investment is significant as it reverses the trend of many similar call centres which have relocated outside Northern Ireland.
"Here we have a leading company from India investing in Northern Ireland. HCL’s global strategy is to increase its business in Europe and the US. This further consolidates Belfast as its key European base. It will provide good quality, knowledge-based jobs in a New Targeting Social Need area. It will also offer recruits and existing employees extensive training opportunities.
HCL currently employs over 13,000 people worldwide, including a software development operation in England, and has sales in excess of $1 billion.
(MB/GB)
Leading global IT firm HCL BPO is behind the investment which will see the expansion of the company's Apollo Road operation in Belfast.
Commenting on the decision, Ranjit Narasimhan, Chief Operating Officer of HCL in Belfast, said: “We are expanding services in Belfast to enable us to develop opportunities that we have identified in European markets, especially Great Britain, for a quality provider of contact services to major clients in the retail, banking and commercial sectors.
“Belfast is an integral part of our business development strategy which now offers clients a blended and particularly cost-effective delivery of contact services. This strategy enables clients to access higher value added services from Belfast, together with those from lower cost centres in India.”
Economy Minister Barry Gardiner said: “This investment is significant as it reverses the trend of many similar call centres which have relocated outside Northern Ireland.
"Here we have a leading company from India investing in Northern Ireland. HCL’s global strategy is to increase its business in Europe and the US. This further consolidates Belfast as its key European base. It will provide good quality, knowledge-based jobs in a New Targeting Social Need area. It will also offer recruits and existing employees extensive training opportunities.
HCL currently employs over 13,000 people worldwide, including a software development operation in England, and has sales in excess of $1 billion.
(MB/GB)
Related Northern Ireland News Stories
Click here for the latest headlines.
24 January 2017
Financial Services Firm To Create 160 New Jobs In Belfast
A financial services firm based in London is to create 160 new jobs in Belfast. FinTru confirmed it is expanding its Belfast centre of excellence and is to recruit 60 experienced roles and 100 graduate roles over the next five years.
Financial Services Firm To Create 160 New Jobs In Belfast
A financial services firm based in London is to create 160 new jobs in Belfast. FinTru confirmed it is expanding its Belfast centre of excellence and is to recruit 60 experienced roles and 100 graduate roles over the next five years.
04 October 2013
Shankill To Benefit From Council Funding
Older people from the Shankill area of Belfast are to benefit from a cash boost via the City Council's £5m Local Investment Fund. West Belfast Orange Hall has been awarded £50,000 to begin renovation works to improve accessibility within the building.
Shankill To Benefit From Council Funding
Older people from the Shankill area of Belfast are to benefit from a cash boost via the City Council's £5m Local Investment Fund. West Belfast Orange Hall has been awarded £50,000 to begin renovation works to improve accessibility within the building.
10 December 2013
192 Jobs Announced At Fujitsu, L'Derry
192 jobs are to be created at Fujitsu’s Business Services Centre at Timber Quay in L'Derry. The jobs, including 177 full-time permanent positions and 15 business apprenticeships, are being supported by funding from Invest NI of over £990,000. The move follows a visit to Japan by the First and deputy First Minister this month.
192 Jobs Announced At Fujitsu, L'Derry
192 jobs are to be created at Fujitsu’s Business Services Centre at Timber Quay in L'Derry. The jobs, including 177 full-time permanent positions and 15 business apprenticeships, are being supported by funding from Invest NI of over £990,000. The move follows a visit to Japan by the First and deputy First Minister this month.
14 December 2005
Hain unveils multi-billion pound regeneration blueprint
Secretary of State Peter Hain today unveiled the most significant regeneration initiative for Northern Ireland in decades. The Investment Strategy sets out a long-term high-level view of planned investment over the next 10 years with potentially up to £16 billion worth of projects possibly supported over the same period.
Hain unveils multi-billion pound regeneration blueprint
Secretary of State Peter Hain today unveiled the most significant regeneration initiative for Northern Ireland in decades. The Investment Strategy sets out a long-term high-level view of planned investment over the next 10 years with potentially up to £16 billion worth of projects possibly supported over the same period.
09 December 2013
Community Projects Receive £1.1m
A total of 16 community groups across Belfast have received total funding of just over £1.1m from City Council. The funding boost is being delivered through the £5m Local Investment Fund (LIF), which is part of the council's wider Investment Programme for the city. The move brings the overall amount allocated through the fund to over £2.
Community Projects Receive £1.1m
A total of 16 community groups across Belfast have received total funding of just over £1.1m from City Council. The funding boost is being delivered through the £5m Local Investment Fund (LIF), which is part of the council's wider Investment Programme for the city. The move brings the overall amount allocated through the fund to over £2.
-




Northern Ireland WeatherToday:A sunny but frosty start for many. However cloud increases by midday with a few showers reaching the north coast, these mostly light but spreading inland this afternoon. Chilly. Maximum temperature 8 °C.Tonight:A rather cloudy evening with scattered showers. Becoming drier through the night with some good clear spells developing and a patchy frost away from coasts. Minimum temperature 0 °C.
