21/01/2003

Northern Bank parent awards £317m insurance contract

Northern Bank customers, along with those of National Australia Bank Group (NABG) other UK-based banks, Clydesdale Bank and Yorkshire Bank, will benefit from more flexible and customer-focused administration of home and motor insurance products.

The announcement follows on from the awarding of a UK insurance administration contract set to generate more than £317m awarded by the parent company of Northern Bank, NABG, to Junction.

The deal will mean that from January 27, the affinity business of the Budget Group of companies, Junction will service the home and motor insurance customer-base of Northern Bank providing them with access to what the Northern describe as competitive and comprehensive products backed by first-class service standards.

The Northern expect that sales of both products will grow substantially in the coming years and Junction will be recruiting additional staff to deal with the added volume of calls that will result.

Also provided will be a new range of add on policies that provide customers with new options when it comes to protecting themselves, their families and their property.

The new products will be available to the 450,000 customers of Northern Bank, and also to a further 2,300,000 customers of Clydesdale and Yorkshire Banks, as branded products which reflect the needs of National Australia Bank Group customers in the UK. They will be provided by a competitive panel of insurers, who will work with the Budget Group and NABG, on a day-to-day basis.

Customers will be able obtain a quote for their premium and will be offered a choice of payment methods, including annual direct debit and monthly instalments.

All the policies, pledge the Northern, will be simple to understand and jargon-free.

(SP)

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