Door-to-door sales consumer campaign launched

The Department of Enterprise, Trade and Investment’s Trading Standards Service (TSS) is campaigning on consumer rights relating to mail shots and door-to-door sales.

The 'On Your Doorstep' campaign, which is part of National Consumer Week and runs from today until November 17, aims to educate and protect consumers from aggressive marketing techniques used by companies and focused on people’s home environment.

TSS Officer, Jimmy Hughes said: “Dealing with aggressive or misleading selling techniques in the home environment can be quite difficult. Many consumers, especially vulnerable people who are at home due to illness or are retired, find it distressing to cope with a persistent doorstep salesman. Quite often people sign forms, ‘just to get them out of the house’. People also find mailshots or junk mail arriving on their doormat at best a nuisance or at worst intrusive.”

On the issue of doorstep selling TSS is circulating a leaflet called ‘Doorstep Selling Know Where You Stand’ which outlines consumer rights. The leaflet explains the protection offered in law in the form of a cooling-off period.

Consumers interested in getting hold of a ‘On your Doorstep’ free information pack should contact Trading Standards Service (TSS) on tel: 028 9025 3900 or visit the website at www.tssni.gov.uk.


Related Northern Ireland News Stories
Click here for the latest headlines.

18 March 2020
Latest Coronavirus Figures Emerge
A further six coronavirus cases have been confirmed in Northern Ireland as the first and deputy First Ministers call for a "whole of society" approach. Arlene Foster and Michelle O'Neill say measures to support and protect the general public will only be effective if everyone follows health advice. The new cases bring totals to 68.
09 March 2020
£20k Drugs Seized In Co Tyrone
Drugs worth an estimated £20,000 have been removed from the streets of Cookstown, Co Tyrone. Police say the cocaine and cannabis was discovered during a vehicle search in the Chapel Street area on Thursday 05 March. A 23 year-old man was arrested over the drug seizure. He has since been released on bail pending further enquiries.
14 February 2020
£66k Cannabis Found During Stop & Search
A man has been arrested and £66,000 cannabis seized during a vehicle stop and search in Co Antrim. Roads Policing officers stopped a car near the Sandyknowes roundabout in Newtownabbey on Wednesday afternoon, 12 February, and arrested the occupant on suspicion of drugs offences.
23 March 2020
Covid-19: Cases Rise As More People Are Tested
Testing in Northern Ireland has resulted in 20 new cases of coronavirus, bringing totals in the region to 148. An elderly individual yesterday became the second person to lose their life after testing positive for Covid-19. The patient had an underlying medical condition and was receiving treatment in hospital.
11 March 2020
Covid-19: NI Total Jumps To 18
Two further cases of the Covid-19 strain of coronavirus have been identified in Northern Ireland. Both cases are adults and are "secondary transmissions", meaning they can be linked to another infected individual who travelled to northern Italy. It brings totals in Northern Ireland to 18.