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20/09/2007
Dodds Opens New £6.5Million Contact Centre In Newry
Economy Minister Nigel Dodds today officially opened Teleperformance’s new contact centre in Newry.
The 23,000 square feet centre is the result of a £6.5million Invest NI backed investment that will help Teleperformance handle a major increase in new business.
The company is a leading provider of intelligent contact centre and CRM (Customer Relationship Management) solutions.
The new Newry facility will almost double the company’s current capacity by adding to the already established 700 seat contact centre in Bangor, Co Down.
Minister Dodds said: “The contact centre sector in Northern Ireland has grown rapidly over the past few years, with many international companies recognising how our talented local people and this cost competitive European location can add value to a global business.
"With this new facility, Teleperformance will build upon its existing presence in Northern Ireland, and ensure that it continues to grow the business whilst providing a quality service to its current and future clients. The resulting impact on the local economy will be extremely positive.”
Jeff Smith, Chairman and CEO of Teleperformance added: “We really are delighted with the significant growth we have been able to make in Northern Ireland and fully appreciate the support from Invest NI which has enabled us to bring our new Newry facility to fruition. With a rapidly increasing client bank across the UK and Europe, I am confident that Northern Ireland will continue to offer us the calibre of skilled contact centre staff for which Teleperformance has become renowned.”
(LC/SP)
The 23,000 square feet centre is the result of a £6.5million Invest NI backed investment that will help Teleperformance handle a major increase in new business.
The company is a leading provider of intelligent contact centre and CRM (Customer Relationship Management) solutions.
The new Newry facility will almost double the company’s current capacity by adding to the already established 700 seat contact centre in Bangor, Co Down.
Minister Dodds said: “The contact centre sector in Northern Ireland has grown rapidly over the past few years, with many international companies recognising how our talented local people and this cost competitive European location can add value to a global business.
"With this new facility, Teleperformance will build upon its existing presence in Northern Ireland, and ensure that it continues to grow the business whilst providing a quality service to its current and future clients. The resulting impact on the local economy will be extremely positive.”
Jeff Smith, Chairman and CEO of Teleperformance added: “We really are delighted with the significant growth we have been able to make in Northern Ireland and fully appreciate the support from Invest NI which has enabled us to bring our new Newry facility to fruition. With a rapidly increasing client bank across the UK and Europe, I am confident that Northern Ireland will continue to offer us the calibre of skilled contact centre staff for which Teleperformance has become renowned.”
(LC/SP)
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IDB promotes Northern Ireland at Call Centre Expo
Northern Ireland's benefits as a customer contact centre location for blue-chip investors such as Acer, Halifax, Stream International, IAS/Fortis and Bank of Ireland were on show at this year’s Call Centre Expo at the Birmingham NEC.
11 January 2007
Invest NI announces Newry investment by Teleperformance
Around 450 new jobs are to be created in County Down, with the opening of a new call centre, it has today emerged. Teleperformance, which is one of the world’s leading providers of intelligent contact centre and CRM (Customer Relationship Management) solutions, is to open a new centre in Newry, where the new employees will be based.
Invest NI announces Newry investment by Teleperformance
Around 450 new jobs are to be created in County Down, with the opening of a new call centre, it has today emerged. Teleperformance, which is one of the world’s leading providers of intelligent contact centre and CRM (Customer Relationship Management) solutions, is to open a new centre in Newry, where the new employees will be based.
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Derry City retailers prepare for €uro countdown
As part of the drive to ensure Derry city shops are ‘Euro-friendly’ by January 1, 2002, retailers are being encouraged to participate in advice seminars. Organised by City Centre Initiative and the North West Institute of Further & Higher Education, each seminar aims to advise retailers on currency exchange rates, cash handling and dual pricing.
Derry City retailers prepare for €uro countdown
As part of the drive to ensure Derry city shops are ‘Euro-friendly’ by January 1, 2002, retailers are being encouraged to participate in advice seminars. Organised by City Centre Initiative and the North West Institute of Further & Higher Education, each seminar aims to advise retailers on currency exchange rates, cash handling and dual pricing.
26 June 2001
HALIFAX INVEST £45M IN BELFAST CENTRE
SECRETARY of State Dr John Reid has officially opened a new £45 million Halifax customer contact centre in Belfast. Dr Reid officially opened the new Halifax customer contact centre with First Minister David Trimble, Deputy First Minister Seamus Mallon, and Lord Stevenson, Chairman of Halifax.
HALIFAX INVEST £45M IN BELFAST CENTRE
SECRETARY of State Dr John Reid has officially opened a new £45 million Halifax customer contact centre in Belfast. Dr Reid officially opened the new Halifax customer contact centre with First Minister David Trimble, Deputy First Minister Seamus Mallon, and Lord Stevenson, Chairman of Halifax.
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Northern Ireland WeatherThis Evening and Tonight:Dry with good clear spells bringing a rural frost for some and some fog patches in places. Cloudier around the coast of Country Down where the odd light shower may develop. Northerly breezes persisting. Minimum temperature 0 °C.
