Fans cautioned to 'Be On The Ball' when abroad

NIACT (the Northern Ireland Advisory Committee on Telecommunications), have issued a word of caution to football fans who are travelling to Japan for the World Cup.

The telecommunications committee advised fans to 'be on the ball' and be aware of call charges when phoning home from abroad.

Unfortunately consumers cannot use their mobile phone while in Japan because it does not operate on the GSM system – that’s the system UK mobile phones use.

However, there is a specially adapted mobile you can buy although it is very expensive. If a mobile phone is needed, a specially adapted one can be hired from network providers.

NIACT are recommending consumers to buy phonecards while in Japan as this could save money in the long term. Purchasing a phonecard means consumers can make calls at a public pay phone which is the most affordable option.

Coutenay Thompson, NIACT Chairman, said: “It is important consumers are aware of the cost of international calls both from the UK and when roaming. NIACT receive many complaints from holidaymakers who have received their mobile phone bill and could not believe the high call charges, while abroad. We advise people to always contact their network provider before making a call. This way people will know in advance what they are going to pay."

Hazel Scott from Belfast Consumer Advice centre added: “There is nothing worse than coming home from holiday to receive an expensive phonebill of call charges you would not expect. We advise people to always check call costs before using their phone on holiday."

(MB)