20/07/2011

More Choice For NHS Patients Across The Country

NHS patients will have more freedom to choose where they go for their healthcare from April 2012, Health Secretary Andrew Lansley announced today.

More choice will mean that when patients are referred for selected services, usually by their GP, they should be able to choose from a range of qualified providers who meet NHS quality, prices and contracts.

These providers could be NHS providers, independent sector providers, or voluntary or third sector organisations. This will enable patients to choose the provider best-placed to meet their individual needs and help to drive-up the quality of services for everyone.

To date, choice has only been available in non-urgent hospital care, but guidance published today sets out that the choice offer will be extended to community and mental health services for the first time. Following advice from patient groups, clinicians and voluntary organisations, there are eight services that have been recommended as the most suitable. These include: Services for back and neck pain; Adult hearing services in the community; Diagnostic tests closer to home; and Wheelchair services (children).

Every area across England will be expected to offer more choice in a minimum of three services by September 2012 – either from the recommended list or for another community or mental health service that is a high local priority. The number of services will be expanded further from April 2013.

Andrew Lansley said: “This is a big day for patients, real choice over how and where they are treated is becoming a reality. There is often confusion about these policies, a mistaken idea that competition is there for the sake of it, or to increase the independent sector’s role in the NHS.

“But let’s look at what this is really about: it’s about children getting wheelchairs more quickly. It’s about people with mental health conditions choosing to receive their care somewhere closer to home. It’s about older people being able to choose a service that will come to their home - perhaps the vital difference between staying at home or having to move into care. It’s about real choices for people over their care, leading to better results.

“We are taking a phased approach, offering choice for services where it will improve outcomes, responding to the recommendation of the NHS Future Forum which supported the Government’s policy to offer patients greater choice of provider.”

(BMcN/GK)

Related UK National News Stories
Click here for the latest headlines.

26 March 2007
'Postcode lottery' remains in NHS dental care
There are "huge regional variations" in NHS dental care in England, consumer organisation Which? has warned in new research. The survey of 466 dentistry practices - which comes a year after the start of new NHS dentists' contract in England - found that just over a third (36%) are taking on any new NHS patients.
18 October 2010
NHS 'Choice & Information Revolution' On Way
Patients will have more choice and a louder voice under major proposals set out today by Health Secretary Andrew Lansley. The White Paper, 'Equity and excellence: Liberating the NHS', highlights the Government's ambition to give people more control over their own care, from choice of GP to which consultant-led team they are treated by.
26 January 2004
Campaign set to improve NHS access for patients
A campaign has been launched to help people make the most of different healthcare services and make sure ambulances are only used for genuine emergencies. Colour-coded posters and radio adverts will promote options for treatment including self-care, pharmacists, the telephone and online NHS Direct service, walk-in centres and GPs.
19 January 2011
Health Care Bill Puts Focus On Quality
Plans to modernise the National Health Service and put quality of patient care at the heart of everything it does were set out in the Health and Social Care Bill, published today.
25 July 2005
Patients offered scan choice
Thousands of patients facing long waits for diagnostic tests such as MRI and CT scans are to be offered the choice of going to an alternative hospital to receive the scan more quickly.