29/05/2013

Royal Mail To Launch 'Click And Collect' Service

Royal Mail has said it is to launch the UK's largest 'click and collect' network later this year.

The service will help support the growth in online shopping by the public.

It will also provide a greater choice of convenient parcel delivery options for online retailers and their customers.

Some of Royal Mail's post office branches will stay open later as part of the new service to allow customers to receive their internet-ordered parcels outside of working hours.

Nick Landon, Managing Director of Royal Mail Parcels, said: "Royal Mail is a key partner for online retailers and we are well placed to benefit from the growth in e-retailing.

"The click and collect initiative will help online retailers give shoppers even greater control over the delivery of their items.

"We are committed to developing services s ensure we meet the changing demands of online retailers and their customers."

Martin Moran, Commercial Director, Post Office Ltd, added: "With the largest retail network across the UK the Post Office offers the most convenient collection point, wherever people live or work.

"We are modernising our branches to make it as easy as possible for customers to access our services. With many of branches now open for longer the Post Office’s unrivalled network provides an ideal location for online shoppers to collect their purchases at a time and place which suits them best."

Retail experts have urged high street names to develop a 'click and collect' option for their customers as more and more turn to online shopping.

(JP/IT)

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