Inspectors Find Series of Failures In Private Ambulance Service

Private ambulance service NSL Care Services is facing closure after the Care Quality Commission (CQC) found that it was failing to meet mandatory standards in four out of five areas.

Inspectors found a number of failings, including patients experiencing long waits and that some staff had not undergone criminal record checks.

The company, which took over for South East Coast Ambulance in July, provide non-emergency ambulance services for patients.

NSL said it was working on the issues "with the urgency they warrant".


Related UK National News Stories
Click here for the latest headlines.

02 July 2004
Green light for ambulances on speeding fine problem
Ambulance drivers will no longer be issued with speeding fines when en-route to emergency 999 calls, Health Minister Rosie Winterton announced today. The Ambulance Service Association (ASA) estimates that it costs some Ambulance Trusts up to £1million a year to deal with the paperwork involved in proving that vehicles are responding to emergencies.
18 December 2008
Ambulance Service Under Pressure As 999 Calls Soar
People are being asked to avoid calling 999 unless it is an emergency, as ambulance services are struggling to cope with outbreaks of illness the cold winter weather has brought.
22 April 2015
Ambulance Service Urge People To Use Service Appropriately
The East of England Ambulance Service (EEAST) has received more than 1,200 hoax calls over the last two years, with front-line crews dispatched to almost half believing them to be genuine emergencies.
20 August 2014
Man Dies After Fall From Eastbourne Pier
Essex Police have reported the death of a man who fell from Eastbourne Pier, while carrying out construction work. It is understood that a 44-year-old man from Cumbria was working on the recently fire-damaged pier when he fell to the beach below on Tuesday afternoon.
02 July 2014
Woman Gives Birth In Birmingham City Centre
A woman has given birth to a girl outside a Primark store in Birmingham city centre. Reports say the woman was surrounded by a crowd of people who cheered and showered her with money as paramedics were helping the new mum.