03/02/2015

Water Bills To Fall By 2%

Water bills in England and Wales are to drop by 2% from April 2015.

Companies will provide a package of measures worth more than £40 million to support customers struggling to pay or are in debt.

By April, 14 of 18 companies will also have social tariffs available for customers to reduce their bills. The other companies either intend to have social tariffs in place in 2016 or are currently consulting their customers about introducing a tariff scheme.

Pamela Taylor, Chief Executive, Water UK, said: "Water companies understand the pressures their customers are under and are delivering lower bills and even more support for struggling households.

"Meanwhile, investment in the services their customers want will continue so that our drinking water remains the best in the world and our beaches and rivers are kept cleaner than ever."

(CD/IT)

Related UK National News Stories
Click here for the latest headlines.

16 October 2003
Improvements plans could add 'hefty rises' to water bills
The water regulator Ofwat has warned today that customers face "hefty rises" in their water bills if improvement programmes are confirmed.
05 February 2013
Price Hike For Household Water Bills Expected
The average household water and sewerage bill in England and Wales is forecast to increase by 3.5%, or about £13. This takes into account a rate of inflation of 3%, and will mean an average bill of £388 in 2013/14. In 2009 Ofwat made its decision on how much water and sewerage companies could charge customers between 2010 –15.
31 January 2012
Water And Sewerage Bills To Rise In 2012
The average bill for water and sewage is to rise by over 0.5% above inflation to £376, according to the industry's regulator. According to Ofwat on Tuesday, the average household water and sewerage bill in England and Wales is forecast to increase by 5.7%, or about £20. This takes into account a rate of inflation of 5.
29 August 2003
'Dismay' over proposed increases to water charges
WaterVoice reacted with dismay yesterday to the announcement by the water industry body Water UK that the expected average water bill of £240 in 2004-05 could rise by £15 on top of inflation, every year for the next five years; a total increase of £75 (or 31%).
18 September 2003
Water regulators consider options on bill payments
WaterVoice and Ofwat today published the findings of research which recommends extra charges, more vigorous recovery action or other sanctions as ways to encourage customers to pay their bills.