Menu
07/04/2004
NTL to axe 1,500 jobs
Cable TV firm NTL has announced that it is to axe 1,500 jobs with the closure of 10 out of its 13 call centres across the UK.
The closures, which will take place over the next 18 months, are part of a "business efficiency drive", the company said.
The company said that sites in Belfast, Glasgow, Brighton, Cambridge and Winnersh, near Reading, would be closed.
However, its call centre operations would be merged into three bases in Manchester, Swansea and Bellshill in Glasgow.
Commenting on news, Simon Duffy, Chief Executive Officer of NTL, said: “NTL has made good progress in improving its customer service, but we still have some way to go. The consolidation of our call centres and investment in leading-edge technology is a critical step on our path to greatly improved service for our customers.”
NTL is the UK’s largest cable company and leading broadband supplier with over 1 million broadband customers and 2.9 million residential customers.
(MB)
The closures, which will take place over the next 18 months, are part of a "business efficiency drive", the company said.
The company said that sites in Belfast, Glasgow, Brighton, Cambridge and Winnersh, near Reading, would be closed.
However, its call centre operations would be merged into three bases in Manchester, Swansea and Bellshill in Glasgow.
Commenting on news, Simon Duffy, Chief Executive Officer of NTL, said: “NTL has made good progress in improving its customer service, but we still have some way to go. The consolidation of our call centres and investment in leading-edge technology is a critical step on our path to greatly improved service for our customers.”
NTL is the UK’s largest cable company and leading broadband supplier with over 1 million broadband customers and 2.9 million residential customers.
(MB)
Related UK National News Stories
Click here for the latest headlines.
06 December 2006
NTL Drops ITV Bid
NTL has dropped plans to bid for ITV after its £4.7bn proposal was rejected by the broadcaster. As expected by industry analysts rival BSkyB has swooped to take a blocking stake in ITV. According to news sources the decision has been welcomed by major shareholders in the cable group, who are keen for NTL to focus on its recent acquisitions.
NTL Drops ITV Bid
NTL has dropped plans to bid for ITV after its £4.7bn proposal was rejected by the broadcaster. As expected by industry analysts rival BSkyB has swooped to take a blocking stake in ITV. According to news sources the decision has been welcomed by major shareholders in the cable group, who are keen for NTL to focus on its recent acquisitions.
28 November 2013
Almost 1,500 Jobs To Be Cut By Npower
Almost 1,500 jobs are to be cut by energy company Npower, in what they have described as a major corporate restructuring. The company, which is owned by Germany's RWE, has announced that it plans to outsource much of its customer service and back office functions to Capita and Tata Consultancy.
Almost 1,500 Jobs To Be Cut By Npower
Almost 1,500 jobs are to be cut by energy company Npower, in what they have described as a major corporate restructuring. The company, which is owned by Germany's RWE, has announced that it plans to outsource much of its customer service and back office functions to Capita and Tata Consultancy.
05 December 2005
NTL and Virgin confirm takeover talks
Cable company NTL has confirmed that it has approached Virgin Mobile to discuss a potential merger. If the negotiations are successful, it would create a communications giant, offering internet, television and phone services, which would rival Rupert Murdoch’s dominant BSkyB.
NTL and Virgin confirm takeover talks
Cable company NTL has confirmed that it has approached Virgin Mobile to discuss a potential merger. If the negotiations are successful, it would create a communications giant, offering internet, television and phone services, which would rival Rupert Murdoch’s dominant BSkyB.
10 May 2005
O2 call centre to bring 1500 jobs to Glasgow
O2, one of the UK's leading mobile phone operators, has announced a dramatic expansion of its presence in Scotland. The creation of a new O2 Customer Service centre in Glasgow, promise to create 1500 permanent jobs at a facility due to open in the Autumn in Glasgow's Skypark business complex at Finnieston.
O2 call centre to bring 1500 jobs to Glasgow
O2, one of the UK's leading mobile phone operators, has announced a dramatic expansion of its presence in Scotland. The creation of a new O2 Customer Service centre in Glasgow, promise to create 1500 permanent jobs at a facility due to open in the Autumn in Glasgow's Skypark business complex at Finnieston.
06 May 2004
DTI report says call centres to create 200,000 jobs
Call centres in the UK are set to increase further according to a new report which predicts that an extra 200,000 workers will be recruited in the industry over the next three years. The Department of Trade And Industry report showed that the industry was “healthy” and had grown by 250% since 1995.
DTI report says call centres to create 200,000 jobs
Call centres in the UK are set to increase further according to a new report which predicts that an extra 200,000 workers will be recruited in the industry over the next three years. The Department of Trade And Industry report showed that the industry was “healthy” and had grown by 250% since 1995.
-
Northern Ireland WeatherThis Evening and Tonight:Continuing cloudy through the evening with further outbreaks of rain, the rain turning lighter and patchier from the south as the night progresses. Winds remain light. Minimum temperature 8 °C.
