03/08/2006

Small, cheap cars 'more reliable', survey claims

Small, cheap cars can be more reliable than bigger, more expensive models, a consumer survey has claimed.

A reliability study by Which? named the Honda Jazz as Britain's most reliable car. The car scored 95% in the survey of more than 32,500 models, which took into account faults, niggles and breakdowns that owners have experienced.

The survey found that the 406 Honda Jazz models, which cost as little as £8,795, did not have a single breakdown and "only a handful" of niggles and faults.

Seven cars came in equal second place in the survey. The Honda Accord and CR-V, Mazda 3, Renault Clio, Toyota Corolla, Vauxhall Corsa and Subaru Forester all scored 92%.

However, Which? said that no luxury car managed a 'good' rating for reliability. BMW's 5 series and the Jaguar S-type both scored 83%, although they were rated 'average' overall.

Nearly a third owners of the Mercedes-Benz E-class models, which cost more than £27,000, also reported needing repairs in the last 12 months, the survey found.

The least reliable car, however, was found to be Ford's Focus C-Max, which scored 78%. The Jaguar X-type, Nissan Primera, Renault Megane and Renault Scenic also scored poorly, scoring 80% each.

The Which? survey also assessed customer satisfaction with servicing and repairs at franchised car dealers. Lexus came top with 78% of owners saying that they were very satisfied with servicing and repairs. Porsche came second with 73% and Honda came third with 70%

Alfa Romeo and Chrysler came joint bottom with 31%, while Jeep and Mercedes-Benz also scored poorly, with 34% and 45% respectively.

Which? editor Neil Fowler said: "Good news for consumers - some cheaper cars are very reliable. Several expensive models need to up their game to compete. And several franchised dealers who repair 'prestige' cars need to raise their standards too."

(KMcA)

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