Menu
23/03/2009
Ofgem Unveils New Rules For Energy Suppliers
Energy regulator Ofgem has unveiled a package of new rules for energy suppliers that will give consumers more power and help to seal the flaws in the retail market identified in the regulator's market probe.
The proposed measures will make the market work better for all energy consumers including vulnerable households and small businesses.
The regulator is proposing an approach on two flanks: a prohibition of unjustified price differences to close off any recurrence of poor deals for customers in sectors of the market; and a set of remedies to address specific retail market issues.
Ofgem Chief Executive, Alistair Buchanan, said: "Our undue discrimination rule will address the symptoms of flaws in the market while our retail market measures will treat the causes. This is an emphatic move by Ofgem to clear the decks of obstacles that prevent consumers from getting access to the best offers.
"All consumers will be given greater power in the market and small businesses in particular will have a stronger hand to play in the market."
Suppliers will be expected to deal fairly with customers. This will be spelt out at the head of the retail remedies package in a set of new, overarching standards of conduct that suppliers should meet. The standards will complement the licence conditions that will deliver the new retail remedies package and will remind suppliers of what customers should expect of them in all instances.
If there is no industry agreement on the package of proposals, Ofgem retains the option to take the matter to the Competition Commission.
(CD/JM)
The proposed measures will make the market work better for all energy consumers including vulnerable households and small businesses.
The regulator is proposing an approach on two flanks: a prohibition of unjustified price differences to close off any recurrence of poor deals for customers in sectors of the market; and a set of remedies to address specific retail market issues.
Ofgem Chief Executive, Alistair Buchanan, said: "Our undue discrimination rule will address the symptoms of flaws in the market while our retail market measures will treat the causes. This is an emphatic move by Ofgem to clear the decks of obstacles that prevent consumers from getting access to the best offers.
"All consumers will be given greater power in the market and small businesses in particular will have a stronger hand to play in the market."
Suppliers will be expected to deal fairly with customers. This will be spelt out at the head of the retail remedies package in a set of new, overarching standards of conduct that suppliers should meet. The standards will complement the licence conditions that will deliver the new retail remedies package and will remind suppliers of what customers should expect of them in all instances.
If there is no industry agreement on the package of proposals, Ofgem retains the option to take the matter to the Competition Commission.
(CD/JM)
Related UK National News Stories
Click here for the latest headlines.
19 October 2012
Ofgem Consults Plans To Improve Competitiveness Of Household Energy Market
Ofgem is consulting on plans for a package of simpler, clearer, fairer measures to improve radically the competitiveness of the household energy market. This follows a commitment to tackle problems of tariff complexity, poor supplier behaviour and lack of transparency identified in its review of the retail market.
Ofgem Consults Plans To Improve Competitiveness Of Household Energy Market
Ofgem is consulting on plans for a package of simpler, clearer, fairer measures to improve radically the competitiveness of the household energy market. This follows a commitment to tackle problems of tariff complexity, poor supplier behaviour and lack of transparency identified in its review of the retail market.
27 March 2014
'Big Six' Energy Firms To Face Competition Inquiry
Ofgem has acted to remove uncertainty from the energy market by proposing a market investigation by the Competition and Markets Authority (CMA). A market investigation will once and for all clear the air and allow the CMA to ensure that there are no further barriers to effective competition.
'Big Six' Energy Firms To Face Competition Inquiry
Ofgem has acted to remove uncertainty from the energy market by proposing a market investigation by the Competition and Markets Authority (CMA). A market investigation will once and for all clear the air and allow the CMA to ensure that there are no further barriers to effective competition.
26 November 2010
Ofgem To Review Energy Market
Ofgem's latest analysis of retail prices, published today, shows that the margin on a standard dual fuel tariff is now around £90, an increase of 38 per cent from September. Whilst Ofgem would expect efficient firms to make a profit, it wants clarity on behalf of consumers that the market is transparent and is working as effectively as possible.
Ofgem To Review Energy Market
Ofgem's latest analysis of retail prices, published today, shows that the margin on a standard dual fuel tariff is now around £90, an increase of 38 per cent from September. Whilst Ofgem would expect efficient firms to make a profit, it wants clarity on behalf of consumers that the market is transparent and is working as effectively as possible.
12 June 2013
New Ofgem Requirements To Shake-Up UK Energy Market
Energy regulator Ofgem has announced new measures to shake-up the UK energy market. In an effort to “break the stranglehold of the big six energy suppliers", large suppliers and generators will be required to trade fairly with smaller players or face cash penalties. The six largest companies, Centrica (British Gas), E.
New Ofgem Requirements To Shake-Up UK Energy Market
Energy regulator Ofgem has announced new measures to shake-up the UK energy market. In an effort to “break the stranglehold of the big six energy suppliers", large suppliers and generators will be required to trade fairly with smaller players or face cash penalties. The six largest companies, Centrica (British Gas), E.
27 March 2009
Ofgem Demands Improvements For Customers On Direct Debits
Ofgem has demanded significant improvements from energy suppliers in the way they manage monthly direct debit payments and is consulting on the need for changes to supply licences to secure improvements.
Ofgem Demands Improvements For Customers On Direct Debits
Ofgem has demanded significant improvements from energy suppliers in the way they manage monthly direct debit payments and is consulting on the need for changes to supply licences to secure improvements.
-
Northern Ireland WeatherToday:A few fog patches at first, soon clearing to leave a dry day with some patchy cloud and good sunny spells. Light and variable winds. Feeling mild in sunny spells. Maximum temperature 14 °C.Tonight:Dry and quite chilly overnight under prolonged clear spells and light winds. This will allow a few fog patches to develop in places. Minimum temperature 2 °C.
