02/07/2009

Government Action To Secure A Better Deal For Consumers

Cracking down on persistent rogue traders and a ban on unsolicited credit card cheques are at the forefront of measures announced in the Government's Consumer White Paper today.

'A Better Deal for Consumers - Delivering Real Help Now and Change for the Future' sets out action to promote responsible borrowing and lending and provides a longer term framework to enhance and enforce consumer rights in the wider economy and a changing world.

Today's announcement builds on the real help already provided for homeowners, pensioners, savers and those struggling on low incomes and follows Building Britain's Future, which set out Government's plans for creating growth and jobs as the economy moves out of recession.

Business Secretary Lord Mandelson said: "The Government is determined to help consumers during the current economic difficulties. Many family budgets are under unprecedented strain.

"We're already providing targeted help to protect people from falling into debt and to support those who get into difficulty.

"But we need to do more. Our aim is to help consumers make better informed borrowing decisions."

The review of the regulation of credit cards and store cards will examine if restrictions should be placed on the raising of interest rates on existing debts; if minimum monthly repayments should be raised to combat debt levels; if the practice of increasing borrowers' credit limits without their prior consent should be banned; and what order debts built up on a credit card should be paid off.

New requirements will be introduced on all lenders to check consumers' creditworthiness before they borrow; to explain financial products fully including the consequences of failure to repay; and to comply with new OFT guidance to tackle irresponsible lending.

In addition, consumers will be able to compare the cost of different credit cards based on the way they intend to use them. Following consultation, the Financial Services Authority's Moneymadeclear website will host a new, impartial comparison table, helping consumers make the right and informed choice for them.

(JM/BMcC)

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