Menu
11/01/2007
Invest NI announces Newry investment by Teleperformance
Around 450 new jobs are to be created in County Down, with the opening of a new call centre, it has today emerged.
Teleperformance, which is one of the world’s leading providers of intelligent contact centre and CRM (Customer Relationship Management) solutions, is to open a new centre in Newry, where the new employees will be based.
Invest NI, is to invest a £6.5 million into the new centre, which will see Teleperformance develop a new 23,000 square feet contact centre, which will deal with new business arising from several major new contracts.
Teleperformance already has a 700 seat contact centre in Bangor, County Down, and this latest investment will almost double their capacity.
Leslie Morrison, Chief Executive of Invest NI said: “This is a positive step for the contact centre sector in Northern Ireland as it demonstrates the strength of the sector and the value it brings to the local economy.
“Teleperformance has, for the past 10 years, made a valuable contribution to Northern Ireland. The development of a second centre in Newry will clearly help to reinforce the company’s position locally, while building Teleperformance’s global presence.”
Jeff Smith, Chairman and Chief Executive Officer of Teleperformance added: “Northern Ireland continues to provide Teleperformance with a quality workforce and an infrastructure that has helped to support the rapid growth of our company since our first centre was established in Bangor, County Down in 1997.
“With that site nearing capacity and with a number of new contracts to service, the Newry centre will ensure we continue to be able to deliver high levels of customer service to our growing client base, whilst in addition providing the necessary flexibility to take advantage of future opportunities in the marketplace. As the world’s leading provider of outsourced contact centre services we at Teleperformance are delighted to yet further increase our presence and commitment to Northern Ireland.”
The new centre is due to be opened by 2010.
(EF/KMcA)
Teleperformance, which is one of the world’s leading providers of intelligent contact centre and CRM (Customer Relationship Management) solutions, is to open a new centre in Newry, where the new employees will be based.
Invest NI, is to invest a £6.5 million into the new centre, which will see Teleperformance develop a new 23,000 square feet contact centre, which will deal with new business arising from several major new contracts.
Teleperformance already has a 700 seat contact centre in Bangor, County Down, and this latest investment will almost double their capacity.
Leslie Morrison, Chief Executive of Invest NI said: “This is a positive step for the contact centre sector in Northern Ireland as it demonstrates the strength of the sector and the value it brings to the local economy.
“Teleperformance has, for the past 10 years, made a valuable contribution to Northern Ireland. The development of a second centre in Newry will clearly help to reinforce the company’s position locally, while building Teleperformance’s global presence.”
Jeff Smith, Chairman and Chief Executive Officer of Teleperformance added: “Northern Ireland continues to provide Teleperformance with a quality workforce and an infrastructure that has helped to support the rapid growth of our company since our first centre was established in Bangor, County Down in 1997.
“With that site nearing capacity and with a number of new contracts to service, the Newry centre will ensure we continue to be able to deliver high levels of customer service to our growing client base, whilst in addition providing the necessary flexibility to take advantage of future opportunities in the marketplace. As the world’s leading provider of outsourced contact centre services we at Teleperformance are delighted to yet further increase our presence and commitment to Northern Ireland.”
The new centre is due to be opened by 2010.
(EF/KMcA)
Related Northern Ireland News Stories
Click here for the latest headlines.
04 March 2024
Appeal For Witnesses To L'Derry Arson Attack
L'Derry PSNI have issued an appeal for information and witnesses to a fire at a former school site in Drumahoe on Sunday, 3rd March. Police were called to the scene on Drumahoe Road shortly after 9pm.
Appeal For Witnesses To L'Derry Arson Attack
L'Derry PSNI have issued an appeal for information and witnesses to a fire at a former school site in Drumahoe on Sunday, 3rd March. Police were called to the scene on Drumahoe Road shortly after 9pm.
27 November 2001
Derry City retailers prepare for €uro countdown
As part of the drive to ensure Derry city shops are ‘Euro-friendly’ by January 1, 2002, retailers are being encouraged to participate in advice seminars. Organised by City Centre Initiative and the North West Institute of Further & Higher Education, each seminar aims to advise retailers on currency exchange rates, cash handling and dual pricing.
Derry City retailers prepare for €uro countdown
As part of the drive to ensure Derry city shops are ‘Euro-friendly’ by January 1, 2002, retailers are being encouraged to participate in advice seminars. Organised by City Centre Initiative and the North West Institute of Further & Higher Education, each seminar aims to advise retailers on currency exchange rates, cash handling and dual pricing.
20 September 2007
Dodds Opens New £6.5Million Contact Centre In Newry
Economy Minister Nigel Dodds today officially opened Teleperformance’s new contact centre in Newry. The 23,000 square feet centre is the result of a £6.5million Invest NI backed investment that will help Teleperformance handle a major increase in new business.
Dodds Opens New £6.5Million Contact Centre In Newry
Economy Minister Nigel Dodds today officially opened Teleperformance’s new contact centre in Newry. The 23,000 square feet centre is the result of a £6.5million Invest NI backed investment that will help Teleperformance handle a major increase in new business.
10 October 2001
IDB promotes Northern Ireland at Call Centre Expo
Northern Ireland's benefits as a customer contact centre location for blue-chip investors such as Acer, Halifax, Stream International, IAS/Fortis and Bank of Ireland were on show at this year’s Call Centre Expo at the Birmingham NEC.
IDB promotes Northern Ireland at Call Centre Expo
Northern Ireland's benefits as a customer contact centre location for blue-chip investors such as Acer, Halifax, Stream International, IAS/Fortis and Bank of Ireland were on show at this year’s Call Centre Expo at the Birmingham NEC.
23 November 2022
New Initiative Launches To Create New 'Greener' City Centre
Belfast City Council has announced a new Department for Infrastructure funded initiative to create a new greener city centre.
New Initiative Launches To Create New 'Greener' City Centre
Belfast City Council has announced a new Department for Infrastructure funded initiative to create a new greener city centre.
-
Northern Ireland WeatherThis Evening and Tonight:This evening will be cloudy with outbreaks of rain, these clearing away towards midnight. Then the rest of the night will be dry with clear periods. Minimum temperature 12 °C.
