28/02/2002

Passengers stranded on Enterprise offered compensation

Almost 50 passengers on the Enterprise train from Dublin to Belfast have been offered either £100 or two nights in Dublin with rail travel as compensation for being stranded for over three hours 100 yards from Belfast's Great Victoria Street Station in the early hours of Thursday February 28.

The train, described as "high speed and modern", was due at Belfast Central at 10.30pm, but developed mechanical difficulties and was diverted to Great Victoria Street. However, the engine failed and the train stopped around 100 yards short of the platform.

Safety regulations required passengers to stay on the train while a replacement locomotive was brought in, but this too developed problems.

A new locomotive was required and the train eventually arrived at Belfast Central at around 2am.

Passengers complained of cold and of a lack of communication from staff, and it is not known how many have accepted Translink's proposal.

A Translink spokesperson has admitted the situation was "unsatisfactory".

(GB)

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