09/01/2002

Ryanair faces rap over misleading advertisements

The UK's Advertising Standards Authority has upheld a complaint against budget airline Ryanair after a customer claimed two of its adverts for cheap fares were misleading.

The ruling by the Authority upheld the complaint over the carrier's autumn offer of cheap tickets for "every seat on every flight.

The watchdog upheld the complaint after the customer actually found that the cheap tickets which were promoted in Ryanair's email and regional press adverts were only sold for midweek flights.

However, the newspaper advertisement, which featured a one-way flight to London Stansted for £19.99, and another to Paris for £29.99, had added in small print that the offer was limited for midweek flights.

The advertising watchdog also upheld a separate complaint about cheap flight offers sent via email. (MB)

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