18/10/2011

€250k Pledged To Re-Train Talk Talk Workers

A €250k investment will be made by the Irish Government in a bid to re-train the former workers at Talk Talk in Waterford, it has been announced.

A state-funded enterprise group will foot the bill after Skillnets trains more than 100 of the workers made redundant this autumn. They are to begin new training programmes this morning.

The training is in courses identified by local enterprise groups and designed to satisfy industry-specific needs.

Senior programme manager with Skillnets Carl Blake said the programmes would provide "the skills that are necessary to fill the jobs that are currently available", including in a number of local companies with vacancies in Clonmel, Kilkenny and Cork.

This investment follows hundreds of job losses in Waterford after the call centre, Talk Talk, closed its Irish base.

Management at the centre announced the redundancies on September 7 and said that the facility would then close within 30 days. All 575 employees at the call centre were called to a meeting for the announcement.

Talk Talk in Waterford was one of the largest employers in Ireland’s southeast, it managed the customer support function for clientele based in the UK.

Established in Waterford in 1998, the centre has grew from 30 employees, to an award winning contact centre employing 575 people. But earlier this year a number of support jobs in Waterford were cut before complete closure at the beginning of the month.

(LB/GK)

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08 September 2011
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07 September 2011
Fears Over 500 Job Losses
Hundreds of job losses are expected in Waterford following an announcement that a call centre will close its Irish base. It is understood the job losses will be at the Talk Talk call centre in Waterford. Management at the centre in the city have announced the closure of the facility within 30 days.
09 December 2009
Jobs Boost For Waterford
Telecoms company Talk Talk have announced plans recruit an additional 60 staff at its customer service and sales centre in Waterford. The company already employs 700 people at the centre, which was established outside Waterford city in 1998. It is understood that 50 of the new posts will be full-time and ten will be part-time.
12 March 2013
Further 100 Jobs For Waterford City
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