Ministers Announce 300 Remote Jobs With Sensée

Some 300 jobs are to be created as Sensée invests in Northern Ireland, the First and deputy First Ministers have announced.

The home based roles will span a range of areas including agent, manager and support levels, providing a unique employment opportunity for those facing barriers to work in terms of their location, personal or family circumstances.

The multi-million pound investment is Sensée's first ever in Northern Ireland. The company works with many well-known brands, including Bupa, Hastings Direct and Allianz, providing service and support for their customers.

Working in home contact centre roles, the positions are to be filled over the coming months and will contribute over £5.8 million in salaries to the local economy.

Arlene Foster and Michelle O'Neill made the announcement on Thursday alongside Economy Minister Diane Dodds.

Mrs Foster said: "We are delighted today to announce 300 new jobs for Northern Ireland. Uniquely these are not limited by geography, they are accessible to everyone no matter where they live."

The roles with Sensée are an opportunity like no other, according to deputy First Minister Michelle O'Neill.

She commented: "We are committed to working together to bring about prosperity for all our people. Creating employment opportunities is an important part of this, as is working to remove the barriers faced by many people to get into employment. This includes people with disabilities or caring responsibilities.

"These new jobs with Sensée provide a real option for people right across the north who will benefit from home working and give them an opportunity to get in to paid work and improve their quality of life."

Invest NI offered £900,000 of support towards the jobs.

Sensée COO Rob Smale outlined the benefits of working from home, saying: "Our skilled home based service advisor team work for well-known brands on an outsourced basis, either as continuously available resources or to handle peaks in customer demand. Currently we employ about 700 staff across the UK, all of whom work from home.

"We offer the security of full employment contracts with guaranteed hours and with flexibility to choose workdays and times. There's also no commuting, saving our people time and money, and a social element that creates great teamwork and companionship.

"Our home based advisor services are also attractive to businesses in all sectors, from healthcare to financial services and retail, with the great attitude of our homeworking team providing excellent customer service. It also reduces the carbon footprint and aligns with their corporate social responsibility aspirations."

The company is looking to fill the positions over the coming months.



(JG/CM)