20/12/2024
HMRC App Sees Record Usage In 2024
The HMRC app has experienced its most successful year to date, with two million more people using it to access their tax information.
Since its launch in 2017, over seven million people have downloaded the app, logging in to check tax codes, view annual tax summaries, and make secure payments.
In 2024, the app saw a significant increase in usage:
• Over 100 million app sessions
• Two million new users
• £652 million in Self Assessment payments received
• A 77% increase in downloads among 16-25-year-olds
HMRC is encouraging everyone to download the app to manage their tax affairs conveniently and securely.
Myrtle Lloyd, HMRC's Director General for Customer Services, said: "The HMRC app is a great tool to access your National Insurance number, claim Child Benefit or pay your Self Assessment tax bill on the go. There are lots of services available through the app which can save you a phone call and get you an answer quickly and easily. So why not join the 2 million new users who have downloaded the app this year?"
In November, HMRC launched a promotional campaign for the app to encourage 18-34 year olds to download the app. Watch the video on YouTube 'You're on it'.
The Treasury Select Committee recently heard from First Permanent Secretary and CEO of HMRC, Jim Harra about the recent app promotion: "We're running a campaign for 18-34 year olds as they're an important audience for us, but they're often students getting Christmas jobs. We see a real spike in calls from this demographic ringing us to ask for their National Insurance number at this time of year, something which is readily available on the app, so we want to encourage them to use the app for this."
Since its launch in 2017, over seven million people have downloaded the app, logging in to check tax codes, view annual tax summaries, and make secure payments.
In 2024, the app saw a significant increase in usage:
• Over 100 million app sessions
• Two million new users
• £652 million in Self Assessment payments received
• A 77% increase in downloads among 16-25-year-olds
HMRC is encouraging everyone to download the app to manage their tax affairs conveniently and securely.
Myrtle Lloyd, HMRC's Director General for Customer Services, said: "The HMRC app is a great tool to access your National Insurance number, claim Child Benefit or pay your Self Assessment tax bill on the go. There are lots of services available through the app which can save you a phone call and get you an answer quickly and easily. So why not join the 2 million new users who have downloaded the app this year?"
In November, HMRC launched a promotional campaign for the app to encourage 18-34 year olds to download the app. Watch the video on YouTube 'You're on it'.
The Treasury Select Committee recently heard from First Permanent Secretary and CEO of HMRC, Jim Harra about the recent app promotion: "We're running a campaign for 18-34 year olds as they're an important audience for us, but they're often students getting Christmas jobs. We see a real spike in calls from this demographic ringing us to ask for their National Insurance number at this time of year, something which is readily available on the app, so we want to encourage them to use the app for this."
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Northern Ireland WeatherToday:A sunny but frosty start for many. However cloud increases by midday with a few showers reaching the north coast, these mostly light but spreading inland this afternoon. Chilly. Maximum temperature 8 °C.Tonight:A rather cloudy evening with scattered showers. Becoming drier through the night with some good clear spells developing and a patchy frost away from coasts. Minimum temperature 0 °C.