04/11/2025

Families Urged To 'Start The Conversation' On Finances

HM Revenue and Customs (HMRC) is promoting the use of its digital services and the HMRC app during Talk Money Week (3 to 7 November 2025), urging families to 'start the conversation' about their finances.

The app provides accessible tax and financial information for all ages, including tools to check State Pension forecasts and claim Child Benefit.

Since 6 April 2025, over 5.6 million people have used the HMRC app.

HMRC revealed its most popular app services used by millions of customers:

• 4.14 million users: Checked their pay before it was deposited and viewed other Pay As You Earn (PAYE) information.

• 1.94 million users: Viewed their annual tax summary.

• 1.79 million users: Viewed or saved their National Insurance number or checked contributions.
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• 1.49 million users: Checked their State Pension forecast.

• 1.19 million users: Viewed their Self Assessment summary and made payments.

Myrtle Lloyd, HMRC's Chief Customer Officer, emphasised the ease of access provided by the digital service: "It's not always easy talking about finances, especially between generations. As part of Talk Money Week, we're encouraging families to lean into talking about money. From budgeting tips to tax basics, the HMRC app makes it easy to access tax information and kick start those important conversations. You can download the HMRC app today."

HMRC has launched a refreshed digital campaign titled 'On It' to further encourage the public to use the app for quick, reassured completion of tasks like claiming Child Benefit, signing up to Help to Save, or claiming a tax refund. The app is available for both Android and iPhone users.


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