04/10/2005

BA chief looks for 'slim down'

British Airway's new Chief Executive Willie Walsh has said that the "drive for improvement in all aspects of British Airways' business must continue," as he took over the reins of the airline on Monday.

Mr Walsh, who has spent five months meeting customers and staff across the airline, told the BBC that he did not see a requirement for compulsory redundancies and said that he saw the chance to slim down through "natural attrition."

BA is currently contending with soaring operating costs on fuel price rises, and unions are concerned over jobs losses as BA seeks to trim around £300 million from the operating budget by 2008.

In a statement released on Monday, as he took over as Chief Executive, Mr Walsh said: "We have made tremendous progress in the last five years but I've been very impressed by the fact that everyone I've met at British Airways believes there is room for further improvement.

"All our customers are important to us and service will be at the heart of everything we do at British Airways. We must redouble our efforts to make this airline more efficient, more focused and better able to serve our customers."

He added: "British Airways has a renowned reputation for premium travel and my aim is to make sure that we deliver a world class experience for all."

Mr Walsh, who was formerly in charge of Irish airline Aer Lingus, praised the record of his predecessor Sir Rod Eddington, and stressed his determination to realise the goal of a 10% operating margin and a smooth relocation of the airline's Heathrow operations to Terminal 5 in 2008.

A commercial pilot for 18 years, Mr Walsh was appointed Aer Lingus Chief Executive in 2001, and is credited with turning the company's fortunes around over the next three years.

(SP/KMcA)

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