19/02/2013

FSA Fine Lloyds £4.3m For PPI Compensation Delays

Delays in paying compensation to customers mis-sold Payment Protection Insurance (PPI) have resulted in £4.3m fine for Lloyds Banking Group.

While hundreds of thousands of people have received redress for mis-sold PPI, the Financial Services Authority (FSA) said that 140,000 customers did not receive their payments promptly.

The first bank to be fined by the FSA, Lloyds has apologised for the delays, saying they had been surprised by the influx of claims last year.

(H)


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