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20/03/2014
EE Network Fails After BEing Voted UK's Best
Mobile network operator EE suffered a technical problem that stopped some of its 27 million customers from using its network between Wednesday evening to Thursday morning, only a week after customers voted the company as the best mobile operator in the UK.
EE has apologised for signal problems, tweeting: “Hi, a gremlin is swinging from the mast we will shoot it and everything will be back to normal soon. Take care”.
Some Twitter users expressed their anger at the company's seemingly light-hearted approach to the problem but EE also issued an apology when the problem was resolved.
A spokesperson said: "Last night's technical issue that caused a small proportion of our customers to experience problems with their signal has been resolved and all customers are now receiving a normal service" and added: “We apologise for the inconvenience caused to those customers affected."
(CVS)
EE has apologised for signal problems, tweeting: “Hi, a gremlin is swinging from the mast we will shoot it and everything will be back to normal soon. Take care”.
Some Twitter users expressed their anger at the company's seemingly light-hearted approach to the problem but EE also issued an apology when the problem was resolved.
A spokesperson said: "Last night's technical issue that caused a small proportion of our customers to experience problems with their signal has been resolved and all customers are now receiving a normal service" and added: “We apologise for the inconvenience caused to those customers affected."
(CVS)
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19 January 2015
Mobile Customers To Share £1m Refund
Mobile provide EE is to refund around £1m to a number of customers wrongly charged VAT between October 2012 and October 2014. It is understood that EE customers who travelled outside the EU during those dates and used internet data were affected by the charges. The company estimated it as being about 0.5% of its customers.
Mobile Customers To Share £1m Refund
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Northern Ireland WeatherThis Evening and Tonight:Showers gradually die out to leave good clear spells in the evening and overnight. This will allow a few fog patches to develop in places. A cold night with some ground frost. Minimum temperature 2 °C.
