New Victim-Focused Domestic Abuse Online Reporting Platform Unveiled

New victim-focused Domestic Abuse and Fraud reporting options have been added to the PSNI's online reporting platform, complementing the existing pathways for crime, anti-social behaviour and road traffic collisions.

Assistant Chief Constable Ryan Henderson has said that having this bespoke option for reporting domestic abuse online, or for a person to report on someone else's behalf, is an alternative to speaking on the phone.

ACC Henderson continued: "Domestic abuse is a particularly frightening crime type. It can affect anyone, often leaving them feeling isolated and alone.

"It's a stark fact that we respond to an incident of domestic abuse, on average, every 17 minutes. Involved in each incident is someone who needs help.

"For victims to pick up the phone, to tell us what they're suffering and to ask for help, takes tremendous bravery and courage. And, often, it's difficult to find a safe space and time to do so. Emergencies should always be reported via ‘999', and the option of calling ‘101' remains, however, by having this bespoke option to report online, or for someone to report on a victim's behalf, is an alternative to speaking on the phone."
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The form to report domestic abuse will take around 10-15 minutes to complete. Reporting persons are asked to ensure they're safe to take that time to complete it. A 'leave this site' button is there if required, which closes the site and opens the Google search engine so the form won't be saved and won't be sent to police. Police urge anyone worried about someone seeing their web history to clear it as soon as possible. The report asks for contact details and the preferred method of contact, details about what's happened and the person causing harm. Police will respond at a time and in a way the reporting person has asked for. A receipt email will not be sent, as is the practice for all other reports made to the PSNI, as this could pose a threat to safety. The online report will be dealt with in the same way as other reports of domestic abuse.

Assistant Chief Constable Henderson added: "We also hope this bespoke online option will increase reporting of this dangerous and terrifying crime type. We, as a Police Service, are here to help, and we will do all we can to support victims of domestic abuse."

Suspected fraud and scams can also now be reported online. Fraud offences are frequently reported to police, and in the 13 months between December 2022 and 15th January 2024, there were 5,412 reports of fraud made to the Police Service of Northern Ireland, with reported total losses of approximately £23.1 million.

Fraud offences are complex to investigate as many of those responsible are from outside Northern Ireland and, therefore, outside PSNI's jurisdiction. With this bespoke online option, reporting persons will know within minutes if their report will be dealt with by police, or be referred to Action Fraud.

You can make a report online at www.psni.police.uk/report which is accessible 24 hours a day, seven days a week. You can continue to call police to report a non-emergency incident via 101, always dial 999 in an emergency.

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