15/07/2026

NI Water Thanks Customers For Saving Water As Warm Weather Persists

NI Water has praised households and businesses across Northern Ireland for cutting water use during the recent hot spell, but is urging continued restraint as temperatures stay high.

The utility said small changes made by customers have eased pressure on the network at a time of sharply increased demand, and called on people to keep up water-saving habits in the days ahead.

NI Water's Head of Water, Paul Bryce, said: "We want to say a huge thank you to everyone who has taken simple steps to use water wisely over the past few days. Customers have really stepped up and every water-saving action, no matter how small, has helped us keep water flowing to homes and businesses across Northern Ireland."

Simple tips to save water include:

- Using a watering can instead of a hose.

- Giving the sprinkler a rest.

- Keeping a jug of water in the fridge.

- Only running washing machines and dishwashers when full.

- Turn off the tap when brushing your teeth
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Paul added: "While you're helping us keep the taps flowing, we can help you too. NI Water is encouraging anyone who may need a little extra support during a supply interruption to sign up to its free Customer Care Register. Customers can also register for free text alerts so they can receive updates straight to their phone if there's an unplanned interruption in their area. To sign up for either service, visit NI Water's Customer Care Register or Register for Keeping You Informed."

The company also reminded the public to stay safe around reservoirs, which are working sites and can be extremely cold, deep and dangerous. Swimming, paddling, inflatables, paddle boarding and other water-based activities are not permitted at NI Water reservoirs. Visitors should heed safety signage, stay back from the water's edge, supervise children closely and keep dogs on leads near water. In an emergency, do not enter the water; call 999 or 101 and ask for the fire service if inland.

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