27/10/2026
PSNI Issues Warning After Recent Courier Fraud Reports
The Police Service of Northern Ireland has urged the public to stay vigilant after a spate of courier fraud phone scams, with callers impersonating police officers, banks and government departments.
Criminals can spoof caller ID to make a call look legitimate and may sound highly convincing. Genuine organisations and banks will never ask you to transfer funds, withdraw cash, or reveal your bank details, PIN or passwords.
Detective Inspector Peter MacCionáoith of the Police Service of Northern Ireland said: "In most cases, courier frauds are when a criminal calls you claiming to be from your bank, the police or another trusted company. Anyone can be targeted and these callers can sound very believable. They may make claims of suspicious banking activity to create urgency and panic, ask for PIN numbers or passwords, request your bank card or cash as 'evidence,' ask to purchase high end goods, or send 'couriers' to collect your card, cash or bank details.
"If something does not feel right, trust your instincts and hang up. Take a moment to check things independently by contacting the organisation through a number you have found yourself. Never feel pressured into acting quickly or sharing personal or financial information. Talking to a family member, friend or your bank can also help before you make any decision.
"Remember, the Police Service, government agencies, banks and trusted companies will never ask you to transfer money, withdraw cash, or disclose your bank details, PIN or passwords. If you receive an unexpected or suspicious call, end it immediately and if you believe you have been targeted or have lost money, please report it to police without delay."
Treat any unsolicited request for personal or financial information with caution. If you receive a suspicious call:
- Do not share personal or financial details
- Do not transfer money or withdraw cash
- End the call immediately
- Use a different phone, or wait at least 10 minutes, before calling 101 to verify (fraudsters can sometimes keep the line open)
- Do not trust the number shown on your handset, as caller ID can be spoofed
If you have lost money, contact your bank straight away. Report to Police online at www.psni.police.uk/report or call 101, or report to Report Fraud online or by calling 0300 123 2040.
Further guidance and information are available at:
- PSNI scams and fraud advice: www.psni.police.uk/safety-and-support/keeping-safe/scams-and-fraud
- ScamwiseNI: www.nidirect.gov.uk/scamwiseni (also on Facebook @scamwiseni)
- Report Fraud: www.reportfraud.police.uk/
Criminals can spoof caller ID to make a call look legitimate and may sound highly convincing. Genuine organisations and banks will never ask you to transfer funds, withdraw cash, or reveal your bank details, PIN or passwords.
Detective Inspector Peter MacCionáoith of the Police Service of Northern Ireland said: "In most cases, courier frauds are when a criminal calls you claiming to be from your bank, the police or another trusted company. Anyone can be targeted and these callers can sound very believable. They may make claims of suspicious banking activity to create urgency and panic, ask for PIN numbers or passwords, request your bank card or cash as 'evidence,' ask to purchase high end goods, or send 'couriers' to collect your card, cash or bank details.
"If something does not feel right, trust your instincts and hang up. Take a moment to check things independently by contacting the organisation through a number you have found yourself. Never feel pressured into acting quickly or sharing personal or financial information. Talking to a family member, friend or your bank can also help before you make any decision.
Treat any unsolicited request for personal or financial information with caution. If you receive a suspicious call:
- Do not share personal or financial details
- Do not transfer money or withdraw cash
- End the call immediately
- Use a different phone, or wait at least 10 minutes, before calling 101 to verify (fraudsters can sometimes keep the line open)
- Do not trust the number shown on your handset, as caller ID can be spoofed
If you have lost money, contact your bank straight away. Report to Police online at www.psni.police.uk/report or call 101, or report to Report Fraud online or by calling 0300 123 2040.
Further guidance and information are available at:
- PSNI scams and fraud advice: www.psni.police.uk/safety-and-support/keeping-safe/scams-and-fraud
- ScamwiseNI: www.nidirect.gov.uk/scamwiseni (also on Facebook @scamwiseni)
- Report Fraud: www.reportfraud.police.uk/
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